Remedies Manager

Remedies Manager

Division – Consumers & Competition

Salary:  London from £79,300 - £110,000 per annum & National – ranging from £72,100 – £102,000. (Salary offered will be based on skills and experience)

Lead the ground-breaking remedies function at the Financial Conduct Authority!

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

We are currently recruiting for a Manager to lead our new remedies design unit, sitting in the Regulatory Reform and Remedies Department in our Competition directorate. We are looking for candidates with experience in managing economic analysis, with a background in economics or alternative analytical discipline.

You will lead a pioneering new remedy design unit, one of the first of its kind in UK regulation. In its first year, the unit has advanced FCA thinking on how best to use the outcomes-based Consumer Duty in policymaking, and provided the competition thinking behind regulating new products and markets such as cryptoassets, new types of financial advice/guidance (through the Advice Guidance Boundary Review) and a new type of trading platform (PISCES).

In the coming year, the unit will be engaging in complex market design through competition and evidential analysis for the Open Banking long term regulatory framework and Open Finance. The unit will also continue to achieve impact through bringing advanced evidence-led and foundational thinking to how the FCA intervenes in UK financial services, embedding the latest competition thinking into wider policymaking, as well as drawing on cutting edge practitioner and academic evidence in public policy.

The unit is multidisciplinary, with economist and non-economist team members, and draws synergies from sitting alongside another team in the department responsible for embedding growth and competitiveness in the FCA.

What will you be doing?

In this role, you will:

• Lead the remedies team and programme of work, working alongside your Head of Department to implement the vision for the function

• Ensure high quality delivery, on time and to budget, of value-add analysis and insight that shapes FCA rulemaking, market study remedies and other interventions

• Developing the technical capacity and competencies of the remedies function, including recruiting, developing and training, coaching and managing team members, as well as keeping your own technical knowledge and competencies updated and sharing knowledge more widely

• Establish strong working relationships with peers and HoDs in Competition and Policy (MAP) departments, with strong influencing skills to ensure the team’s work has maximum impact

• Manage matrix working teams across departments and divisions, being able to articulate clear divisions of responsibilities, ways of working and ensure delivery in these environments

• Managing the operations of the team, including risk, budget items and process efficiency, as appropriate

What will you get from the role?

This is an exciting and mentally stimulating environment, with the opportunity to make a real difference to the workings of the financial sector through helping to design the FCA’s interventions.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of working as an economist, including at a regulator, government department and consultancy, or alternative analytical background

• Applied experience in policymaking, including at a regulator or government department

• Exposure to competition policy, law and/or economics, and assessing competition in different markets

Essential

• Experience in managing delivery of complex economics and analytical projects with cross-divisional and multidisciplinary matrix working, maintaining both pace and quality. Demonstrated ability in planning, prioritising and resourcing projects, and juggling the team’s workload

• Experience of people management, particularly in multi-disciplinary teams with both economists and non-economists. You will have experience of effective delegation in teams with mixed skillsets, as well as in assessing skills gaps and building team-wide development plans. You will have experience of building, coaching and managing high performing teams

• Excellent judgement under ambiguity. Experience of prioritising well and continuously, since you will need to make timely judgements about impact and feasibility as requests for support arrive. Demonstrated ability to identify the most important issues from a wide range of information, and right-size the team support to help solve it. Spot common themes across sectors and policy projects

• Strong conceptual and innovative thinking. Experience of facilitating collective and creative team-based problem-solving. Identify when you and the team need to draw on additional technical expertise. Articulate outcomes and ways to achieve these based on the team vision set with the Head of Department

• Significant influencing and consensus building experience. You will build links within Competition as well as into Policy (MAP) departments and beyond, ensuring the team’s capability is well understood, and the team’s work is incorporated into ultimate decision-making

• Compelling drafting and presenting skills for senior audiences, including explaining complex issues well to both specialist and non-specialist audiences

• Demonstrate a real growth mindset, as this role supports teams on the most difficult policy questions of the day – across retail, wholesale and cross-cutting issues. Build own network and support others to identify effective coping techniques

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Manager role.

Benefits of working at the FCA

• 28 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa  

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  

• Life assurance of eight times your basic salary  

• Income protection  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Manager, Regulatory

• Advert Closing Date:  Tuesday 22nd April (midnight)

• First Round Competency Based Interview: w/c 28th April

• Psychometric assessment: w/c 5th May 

• Final interviews: w/c 12 May

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

For internal candidates: please speak to Jen Wishart on Jennifer.Wishart@fca.org.uk

For external candidates: please speak to Shafika Shaikh on Shafika.Shah@fca.org.uk

Applications must be submitted through our online portal. Applications sent via email will not be accepted.