Manager, Enterprise Sales Strategy & Planning, Sales Operations - EMEA

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 

Spotify is seeking a Manager to join our Enterprise Sales Strategy & Planning team! Develop and implement sales strategies to drive revenue growth and improve client happiness in the Enterprise Ad Sales market. This is our team's mission.

In this role, you will lead strategic planning, competitive intelligence, and business alignment initiatives that meaningfully impact Spotify's global Enterprise sales performance. You'll collaborate closely with Ad Sales Leadership, Product, Marketing, and Business Operations to drive growth strategies, provide operational frameworks, and improve sales readiness. This role reports to the Head of Global Enterprise Sales Strategy & Planning. You will use your strategic thinking and analytical skills to provide data-driven insights, execute strategic initiatives, and build/refine operational processes within the Spotify Ads business.

What you'll do

• Collaborate in establishing Enterprise sales priorities and maintain alignment with organizational resources and processes.
• Define market strategies and business objectives to drive revenue growth and improve competitive positioning within the Enterprise market.
• Minimize sales channel conflict by establishing clear paths to purchase that highlight the benefits. 
• Analyze market trends, customer segments, and competitor activities to identify growth opportunities and potential risks.
• Establish and maintain an operational framework for customer segmentation and corresponding resourcing. 
• Set and align seller performance benchmarks with business priorities. 
• Support product and narrative rollouts by streamlining operations and ensuring the sales team is equipped with the right tools and knowledge for optimal go-to-market.
• Lead consultative account planning initiatives to drive client engagement, growth, and improved sales efficiency.
• Develop and improve sales processes and implement strategies to optimize sales efficiency.
• Act as a strategic thought partner to EMEA Head of Sales and collaborate with cross-functional partners across Sales, Marketing, Product, Business Operations and FP&A.

Who you are

• You have a growth mindset and are a critical thinker and creative problem solver who thrives in a fast-paced environment
• You have excellent collaboration skills working with multiple departments and individuals to reach common solutions that service revenue growth
• You are inquisitive and challenge the effectiveness of current processes and procedures
• You have strong analytical and quantitative skills; the ability to determine trends and propose solutions.
• You have the ability to identify necessary sales process improvements and drive change
• You are organized and can juggle working on multiple different projects at once
• You have experience working in Tableau CRM (or another BI tool), connecting to multiple data sources, and creating reports and dashboards. Experience with SQL preferred
• You have experience working with CRM systems (preferably Salesforce) and the overall sales stack of tools that drive productivity
• You have a Bachelor’s Degree or higher from a leading College or University 

Where you'll be

• For this role there will be some in person meetings, but still allows for flexibility to work from home. We ask that you come into the London office 2 times per week.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.