Job Description:
Role Title: Manager, Enterprise Risk Analytics (L9)
Company Overview:
Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.
Organizational Overview:
Synchrony's Risk Team is a dynamic and innovative team dedicated to providing oversight as 2nd Line of Defense. Our Risk organization consists of 4 pillars: Compliance, Credit & Financial Risk, Enterprise Risk and Operational Risk. Each of the pillars plays a vital role in managing Risk and supports the business in anticipating and addressing risks, issues, and challenge. This role is aligned to the Enterprise Risk Analytics team supporting analytics requests from Compliance, Enterprise Risk, and Operational Risk. It requires a high level of expertise with data & analytics and minimal technical supervision to effectively contribute to the team.
Role Summary/Purpose:
The Manager – Enterprise Risk Analytics will be responsible for providing risk testing and data analytics support, with a focus on data quality and integrity. The analyst will leverage analytics and innovation to develop data-driven solutions that enhance risk detection, compliance, and operational efficiency across the organization. This role includes becoming a functional expert in Risk and Control Testing, collaborating closely with Risk testing team, including VP and SVP levels, and building strong partnerships with US-based stakeholders to ensure alignment and effective communication.
Key Responsibilities:
Execute data-driven risk testing and analysis to support Compliance and Risk Management efforts.
Provide effective challenges and independent reviews on production and surveillance codes.
Evaluating whether existing controls are working as intended by analyzing relevant data patterns.
Work closely with US-based stakeholders to support Risk Testing initiatives and ensure clear communication.
Detect trends, correlations, and patterns in transactional or operational data that may indicate risk exposure.
Maintain and enhance Risk Testing analytics frameworks and processes to improve accuracy and efficiency.
Support continuous improvement efforts for control and risk assessment methodologies.
Stay updated on best practices to ensure data analytics testing remains compliant and relevant.
Oversee or support the maintenance of JIRA following established procedure
Perform other duties and/or special projects as assigned.
Required Skills/Knowledge:
Bachelor’s Degree in any stream with 2+ Years of relevant experience OR, in lieu of bachelor's degree, 4+ years of relevant experience
2+ years’ hands-on experience in data analytics, or reporting
2+ years’ hands-on experience with Tableau or similar Visual Analytics tool such as SAS VIYA
Advanced Excel skillset
2+ years’ hands-on experience with one or more data analytics tools including Python, R, SAS, and SQL, SPARK
Strong written/oral communication skills
Desired Skills/Knowledge:
Bachelor’s Degree in a STEM related or Business field
Experience in consumer credit/risk analytics/compliance role
Experience managing multiple Stakeholders and while prioritizing various initiatives
Demonstrated ability to think beyond raw data and understand the underlying business context and sense potential analytics opportunities
Experience developing advanced data visualizations and presentations with Tableau or other Visual Analytics tool
Commercially effective and collaborative across teams and functions
Knowledge of Synchrony Data Warehouses and applications like FDR, DM10,Visionplus etc.
Experience working in Jira
Work Timings:
This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.
For Internal Applicants:
Understand the criteria or mandatory skills required for the role, before applying
Inform your manager and HRM before applying for any role on Workday
Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
Must not be any corrective action plan (Formal/Final Formal)
L4-L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible
L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible
L4+ employees are eligible to apply for this opportunity
Grade/Level: 9
Job Family Group: Risk Management
Job Family Group:
Risk Management
