Manager, Central Digital Review Unit

Manager, Central Digital Review Unit

Division - Enforcement and Market Oversight

Department - Digital Services, Learning & Business

Salary - London ranging from £73,700 to £105,000 and Leeds ranging from £67,100 to £95,000 per annum - Salary offered will be based on skills and experience

About the FCA The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Enforcement & Market Oversight is responsible for the FCA’s responsibilities for market monitoring, and the investigation and prosecution of misconduct using the whole spectrum of criminal, civil and administrative sanctions and remedies against firms and individuals.

Digital Services, Learning and Business consists of 3 teams and their focus is primarily to support the investigation teams. The Digital Forensics Unit works closely with investigation teams to deliver and execute digital evidence strategies, utilising specialist forensic and e-discovery tools. The Central Digital Review Unit provides specialist support to case teams across regulatory, civil, criminal, and dual track investigations. The teams core function is the review of digital evidence using the EDT eDiscovery tool. They have in depth disclosure experience and the knowledge to proactively assist with the design and implementation of efficient investigative strategies. The Operational Excellence Team is part of the Digital Support, Business and Learning Department within EISS. The team provide a wide range of services to the Enforcement and Market Oversight (EMO) division including knowledge and learning, production of management information, recruitment, dealing with Freedom of Information act requests and risk management on behalf of the division and providing operational support to investigation teams. 

This manager role oversees the delivery of the Central Digital Review Unit who undertake initial investigative document reviews and support the Criminal Disclosure Unit.

The role will support the Head of Department with the overall strategic direction of the Central Digital Review Unit (CDRU), eDiscovery and related transformation projects whilst also assuring project delivery across a range of business-as-usual initiatives. Critically, it will include developing strong strategic and operational partnerships, internally and externally to enhance effective business delivery across the enforcement division and wider FCA.

What you will be doing

• Responsibility for overseeing and delivering the CDRU based in Leeds and London. Being accountable for delivery of key milestones and expenditure as appropriate and identifying and addressing potential risks to the delivery of the pilot

• Providing direct line management to members of the CDRU and EDT Management Team and contributing to the leadership and smooth running of the department by creating a culture with a clear vision, where staff feel supported and valued, with a learning mindset

• Reviewing Management Information to track the performance of the unit, undertaking detailed cost benefit analysis and providing detailed updates to the Directorates Leadership Team

• Provide subject matter expertise on eDiscovery, Technology-Assisted Review and Continuous Active Learning Technology and attend and contribute to knowledge sharing events and identify opportunities for knowledge sharing. Be a member of relevant expert groups and facilitate review sessions

• Point of contact for other key Enforcement Market Oversight (EMO) areas such as the Criminal Prosecutions Team, Criminal Disclosure Unit, Intelligence, Market Monitoring, and other EMO expert groups regarding best practice and advice on matters concerning eDiscovery

• Delivering through others by relying on coaching, influencing, and negotiating skills with a range of internal and external stakeholders

What you will get from the role

• An opportunity to contribute to the strategic direction and policy of the CDRU and DSBL

• An opportunity to gain further management experience within a supportive environment committed to learning and development

• The Opportunity to work with a variety of stakeholders at a senior level

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Extensive technical experience in eDiscovery, Technology-Assisted Review and Continuous Active Learning Technology

• Significant experience of managing and influencing key stakeholders, including senior decision makers internally and externally and the ability to quickly build working relationships with sponsors, accountable executives, key business stakeholders and business subject matter experts (SME)

• Previous people management/leadership experience, with proven evidence of monitoring/reviewing performance, and coaching and mentoring to support development

Essential

• The ability to balance conflicting strategies, priorities, and personalities to ensure delivery whilst managing conflict

• The ability to make complex, outcomes-focused judgements led by available data and evidence 

• Experience at leading people through structural, procedural, and cultural change, gaining commitment to new ways of working with the ability to inclusively lead a group of talented individuals with a wide variety of professional expertise, experience, and backgrounds. With experience of role modelling strong leadership behaviours in line with our organisational values

• An open and flexible management style and the ability to communicate effectively to a wide-ranging audience with different skills and perspectives

• Experience of managing multiple complex projects on time, bringing people with you

• Excellent written communication skills, with the experience to draft complex papers for executive committees within the FCA

• An understanding of both Civil and Criminal disclosure rules and evidential standards

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from minority ethnic, disabled, and neurodivergent candidates for our manager role.

Benefits of working at the FCA

• 28 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

This role is graded as Manager – Regulatory.

SC Clearance is required for this role - SC Guidance  The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting.

• Advert Closing Date: 29th January

• CV Review/Shortlist: 31st January

• Competency Based Interview: W/C 6th February

• Psychometric Online Testing and Psychometric Assessment: W/C 17th February

• Final Round Interview: W/C 3rd March

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.