Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Acceptance Product Management
Overview
In partnership with regional Merchant and Acceptance teams and cross-functional partners around the globe, Mastercard’s Global Acceptance Solutions product management division works to expand merchant acceptance and help merchants and acquirers grow their businesses through Acceptance solutions and programs. At its essence, building acceptance is about driving the secular shift from cash to electronic payments, with the promise of giving consumers the best payment experience – one that’s fast, convenient and secure.
This Manager will prioritize and lead product management initiatives with potential to expand Mastercard’s global share of spend in underpenetrated verticals, with a focus on the bill pay and government segments. We seek a collaborative, analytical team player who can keep a close pulse on evolving ecosystem needs and ensure that our solution development pipeline and sales enablement strategies are strengthening and expanding Mastercard’s position in these segments. Through engagement with external partners and many cross-functional stakeholders, this individual will develop a strong network and lean into core strengths as a product manager to expand Mastercard acceptance, modernize payments capabilities for merchants, and create better payment experiences for consumers in each region around the world.
Responsibilities
• Pursue development and commercialization of new innovative solutions that complement our existing capabilities and have potential to scale and secure Mastercard’s role in the bill pay and government segments
• Lead cross-functional initiatives with internal product teams and business owners, as well as regional market-facing teams and customers around the world in pursuit of scalable solutions to market challenges
• Shape both executive-level and customer-facing narratives with strong analytic support, with the experience and the penchant to become a subject matter expert in bill pay and government segments
• Provide subject matter expertise regarding our portfolio of solutions and industry trends for both internal and external stakeholders. With a strong market pulse, identify product opportunities and inform product management priorities
• Maintain strong cross-functional working relationships to ensure alignment with global and regional segment product priorities
• Support business development efforts to build customer pipeline and scale product
• Support customer workshops and complementary programs to support sales enablement objectives
All About You
• Innovation mindset with the curiosity and drive to tackle complex industry challenges
• Proven ability to lead data driven projects to answer strategic questions
• Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
• Distills complex topics and analysis into simple, clear narratives
• Takes pride in products and relationships that you build
• Strong communications, presentation and interpersonal skills
• Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
• Ability to work effectively in a highly matrixed organization
• Comfortable working closely with stakeholders at various levels of Mastercard’s organization
• Consultative problem-solving skills
• Experience in business development a plus
• Experience in the bill pay (telecom, utilities, education, rent, insurance, etc.) or government collections segments a plus
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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Abide by Mastercard’s security policies and practices;
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Ensure the confidentiality and integrity of the information being accessed;
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Report any suspected information security violation or breach, and
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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
