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Strategic Account Executives are responsible for leading the sales efforts, developing the relationships, making the sale and retaining the business within the largest named new and existing accounts here at New Relic. They are supported by an Solutions Consultant.
What you'll do
Ensures the achievement of sales goals – to include evaluating current business and new sales opportunities, developing strategy to achieve targets and developing and executing action plans
- Serves as the key contact and liaison between New Relic and their clients during the initial sales process, and will often close large, complex deals
- Manages multiple relationships and decision makers within accounts, interacts at the “C” level within organizations, leverages relationships with peer organizations for references and negotiates multi-product high revenue contracts
- Identifies new business opportunities within named accounts through evaluating their position in the industry, researching and analyzing strategies
- Maintains an executive presence, and possesses the ability to articulate ideas that will add value to a client
- Rules of Engagement
* SAE will focus on New Relic product sales to named new logo and named existing accounts
* SAE owns and manages the sales process from opportunity stage to closed won/lost
* At Closed Won sales stage (100%), the SAE will continue to manage the customer with support from the SIS and CSM teams
This role requires
- Extensive experience in a quota-carrying sales experience as an account owner at a software/technology company
- Track record of tenacity and driving results with a sense of urgency
- Track record of closing multi-year and subscription-based SaaS deals
- Proven ability to cultivate relationships based on advising on quality or manufacturing insights, best practices and strategy
- Excellent leadership and strong ability of working with and indirectly managing sales support colleagues
- Viewed as an expert in domain by accounts
- Bachelor’s degree or equivalent work experience
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
New Relic London, England Office
Strand Bridge house, 138-142 Strand, London, United Kingdom, WC2R 1HH
