M365 Collaboration Senior Engineer

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

You will partner with colleagues within the Digital Workplace Services Team (within the CIO function) to ensure that the M365 capabilities are reviewed and evolved to a worldclass standard. Working with the rest of the team and our partners at Microsoft, you will play a leading role in the early adoption of Microsoft capabilities. Our technical implementation of these capabilities and the ongoing oversight will be in line with the latest definitions of excellence. As a senior technical member of the team, you will help to educate, train and mentor resources across the wider team.

The ideal candidate brings a blend of deep M365 expertise and ability to be hands-on and deliver best-in-class solutions.
 

Who You Are

Technical Engineering

• Collaborate with the Head of M365 Collaboration Engineering to define, prioritize, and maintain the M365 collaboration capabilities.
• Implement business requirements into scalable, innovative M365 solutions aligned with enterprise platform architecture.
• Serve as the technical lead in this team for M365-related projects and configurations.
• Design, with the wider CIO team, end-to-end technical solutions to enhance all aspects of the Employee Experience while optimising the service delivered by this team.
• Oversee configuration, integration, and development activities ensuring adherence to enterprise architectural and security standards.
• Work closely across the DWS team (operations and engineering) to enable agile sprint delivery/execution across an ongoing programme of work focused on true digital transformation.
• Evaluate emerging M365 features and technologies, identifying opportunities for early adoption and innovation.
• Drive continuous improvement initiatives to enhance platform performance, user experience, and operational efficiency.
• Manage lifecycle of M365 components, including updates, deprecations, and transitions.

Platform Enablement & Adoption

• Support change management and user adoption strategies in partnership with internal communications and training teams.
• Partner with Microsoft and internal stakeholders to guide the early adoption of new M365 capabilities and ensure alignment with best practices

Governance & Stakeholder Engagement

• Act as the key M365 technical liaison at this level.
• Ensure compliance with CIO architecture, data privacy, security, and development standards.
• Contribute to enterprise-wide governance bodies, design reviews, and platform health initiatives.

• 3+ years of M365 experience at this senior level, with at least 6 years in M365 engineering role.
• Deep expertise of M365 collaboration tools (SharePoint, Teams, Exchange, Viva etc).
• Proven experience implementing enterprise-scale M365 solutions within a global environment.
• Strong understanding of agile delivery practices.
• Ability to think creatively when defining what world-class excellence looks like (with regard to the entire end-to-end offering).
• Extensive hands-on experience with Teams, EXO, SharePoint and data loss, classification etc.
• Experience of IDAM and Intune (desirable).

• Microsoft 365 Certified: Enterprise Administrator Expert (highly desirable)
• Microsoft 365 Certified: Teams Administrator Associate (desirable)
• Microsoft 365 Certified: Collaboration Communications Systems Engineer (desirable)
• Microsoft 365 Certified: Endpoint Administrator Associate (desirable)
• Microsoft 365 Certified: Azure Fundamentals (desirable)
• Agile/SAFe certifications e.g., Scrum Product Owner (a plus)

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

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