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Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
You will partner with colleagues within the CIO team to ensure that the M365 roadmap items dovetail with strategic initiatives to support all other platform stakeholders. You will ensure that M365 solutions are reviewed by the relevant architectural boards (TDA / ARB) and that all designs are compliant with our compliance controls.
As a senior technical member of the CIO team, you will help to educate, train and mentor resources throughout the group to better understand and support the holistic M365 strategies for our 90k colleagues globally.
The ideal candidate brings a blend of architectural expertise and hands-on platform experience.
Key Responsibilities:· Strategic Product Ownership
o Collaborate with stakeholders to define, prioritize, and maintain a strategic product roadmap for M365 collaboration tools.
o Translate business requirements into scalable, innovative M365 solutions aligned with enterprise platform architecture.
o Act as the trusted advisor for M365 capabilities, features, and enhancements.
· Technical Leadership & Architecture
o Serve as the technical lead and solution architect for M365 related projects and configurations.
o Design, with the wider CIO team, end-to-end technical solutions to enhance all aspects of the Employee Experience while optimising the service delivered by this team.
o Oversee configuration, integration, and development activities ensuring adherence to enterprise architectural and security standards.
· Team & Delivery Oversight
o Lead and mentor development teams comprising operations and engineers.
o Drive, with relevant support from the team, agile sprint planning and execution across an ongoing program of work focused on digital transformation.
· Governance & Stakeholder Engagement
o Act as the key M365 technical liaison between this team and the enterprise CIO team.
o Ensure compliance with CIO architecture, data privacy, security, and development standards.
o Contribute to enterprise-wide governance bodies, design reviews, and platform health initiatives.
Who You Are
· 5+ years of M365 experience at this level, with at least 10 years in similar M365 architecture and/or product ownership roles.
· Deep expertise of M365 collaboration tools (SharePoint, Teams, Exchange, Viva etc). W365 experience would be advantagous.
· Proven experience in designing enterprise-scale M365 solutions within a global environment.
· Strong understanding of agile delivery practices, stakeholder engagement, and cross-functional team leadership.
· Excellent communication and influencing skills, especially across wide range of IT stakeholders.
· Hands-on experience with SharePoint and data loss, classification etc.
· Experience of Purview, IDAM and Intune desirable.
Desirable Certifications:· Microsoft 365 Certified: Enterprise Administrator Expert (highly desirable)
· Microsoft 365 Certified: Teams Administrator Associate (desirable)
· Microsoft 365 Certified: Collaboration Communications Systems Engineer (desirable)
· Microsoft 365 Certified: Endpoint Administrator Associate (desirable)
· Microsoft 365 Certified: Azure Fundamentals (desirable)
· Agile/SAFe certifications (e.g., Scrum Product Owner) a plus
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Kyndryl London, England Office
Registered office: 2nd Floor, 100 Liverpool Street, , United Kingdom, London, United Kingdom, EC2M 2AT
