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Loyalty Marketing Assistant
We’re thrilled to offer an exciting opportunity for a Loyalty Assistant to join our Digital Team at Harrods. In this role, you will assist in executing and managing end-to-end MyBeauty loyalty promotions and campaigns, tailored for both Harrods and H beauty customers.
About the Role
As a Loyalty Assistant, you will play a key part in delivering exceptional customer loyalty campaigns while supporting the broader MyBeauty loyalty programme strategy and the future of loyalty at Harrods. The role requires collaboration with various teams, including beauty marketing, creative and content, as well as customer-facing retail teams on the shop floor.
Your responsibilities will include:
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Assisting in the creation and delivery of marketing assets for the MyBeauty programme and promotional campaigns, ensuring they are up-to-date and printed as needed.
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Supporting employee engagement initiatives and training materials.
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Helping with beauty events and in-store activations, such as the H beauty Carnival.
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Assisting the Loyalty Marketing Executive in defining and planning customer promotional strategies.
About You
We’re looking for someone with a keen eye for detail, creativity, and the ability to think outside the box. You should be highly organised and passionate about fostering long-term customer relationships. Strong attention to detail is essential, especially when setting up promotions, following processes, and maintaining documentation.
Additionally, you will have:
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Experience in a beauty-related loyalty, CRM, or marketing role (preferred).
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A Bachelor’s degree in a relevant field (preferred).
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Previous retail experience, with exposure to a loyalty programme, is a plus.
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The ability to communicate effectively and collaborate with diverse teams while confidently advocating for the central Loyalty strategy.
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Excellent interpersonal and stakeholder management skills, with the ability to quickly build trust and rapport with multiple stakeholders.
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Strong time-management skills and a willingness to multitask efficiently.
About Us
As the world’s leading luxury retail emporium, we craft magic, memorable experiences for our customers and support our talented teams to become the best ambassadors for our global brand. We set the highest standards and reward the remarkable people who help us maintain them
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role coupled with an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Customer Communications Marketing (Himare Alawiye)
Harrods London, England Office
Brompton Road, ,, London, United Kingdom, SW1X 7XL
Harrods London, England Office
68 - 72 Hammersmith Road, , London, United Kingdom, W14 8YW,
