We’re very proud of our achievements:
In July, we secured a $200M investment led by General Atlantic to help revolutionise women’s health, and became the first purely digital consumer women’s health app to achieve unicorn status! 🦄
We’ve had 380M+ downloads, have almost 70M monthly users, are #1 by installs in the iOS Health category, hit 4.9 stars on the App Store (3M+ reviews), are backed by 9 VCs, had a 40% revenue increase last year, and topped a valuation of $1B.
We’re a growing, ambitious HealthTech business building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.
Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.
Now, we’re harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better, with an aim to become the essential health partner to women worldwide.
The Job
The needs of the user is everything to us, and how those needs are served falls under our Product teams.
They’re fact-finders.
They’re builders.
They’re ideators of easy to use, information rich resources across our whole platform who - along with Analytics teams - get to the ‘why’ in order to create unrivaled user experiences.
We are looking for a Localisation Project Manager superstar to support Flo teams by embedding localisation as part of their internationalisation strategy.
In this role, you will directly support our Localisation Operations Hubs focused on testing and language quality, while managing a range of localisation projects across different Flo content types from initial planning to testing and release. You will report to the Localisation Operations Lead and will work in close collaboration with the rest of the Localisation team, external vendors and key stakeholders across the business.
Your Experience
Must have:
- Notable localisation experience in the online space and with scalable localisation infrastructures;
- Experience in revamping processes and workflows that allow for continuous localisation and ongoing improvement in agile environments;
- Outstanding stakeholder management and prioritisation skills;
- Proactive attitude and a sense of urgency;
- Solution-driven thinking, acknowledges own mistakes and learns from them;
- Ability to pivot from low-level detail to high-level view during both strategy execution and problem-solving;
- Experience working with third-party vendors and contractors;
- Proficient knowledge and use of Jira;
- Strong analytical skills and high ability to interpret data;
- Must be able to work collaboratively and across cultures;
- Exceptional organisational skills;
- Excellent presentation, verbal and written communication and interpersonal skills.
Nice to have:
- Exposure to OKR development and production roadmap planning;
- Experience with NMT engines and/or LLM models and their training;
- Ability to anticipate edge cases or potential problems and plan accordingly;
- Experience in product localisation.
What you'll be doing
You'll be responsible for:
- Partner with Localisation Project and Program Managers to ensure that operational hub and product localisation-related roadmaps and scheduled releases are adhered to across languages;
- Manage end-to-end localisation requests from across Flo teams from initial production planning to testing and release;
- Own the review of source content and liaise with requestors to align on internationalisation best practices and adequacy of translatable content;
- Take an active part in vendor management to ensure localisation is delivered on time and at the right level of quality;
- Work closely with Language Leads assigned to monitor and improve language quality to ensure ongoing improvement and root cause analysis and ongoing maintenance of language assets;
- Monitor, measure and report on operational KPIs, project progress, potential risks and delays to localisation requestors and key stakeholders;
- Drive process improvement related to localisation production for operational efficiency and scalability;
- Document processes related to day-to-day localisation production and maintain them up to date.
You'll be targeted on:
Targets for the localization team are dependent on the initiatives developed in the roadmap and those relevant to the operational hubs at the time. However, all new starts are assessed on their ability to perform all project management processes proactively and independently, as well as their collaboration with other localisation team members and their communication and organisational skills.
#LI-YY1 #LI-Hybrid
Salary Range - per year
£57,000—£69,000 GBP
Ranges may vary depending on your skills, competencies and experience.
Reward
People perform better when they’re happy, paid well, looked after and supported.
On top of competitive salaries, Flo's employees have access to:
- A flexible working environment with the opportunity to come into the office and work from home
- Company equity grants through Flo’s Employee Share Option Plan (ESOP)
- Paid holiday and sick leave
- Fully paid female health and sick leave, in addition to holiday and regular sick leave
- Workations - an opportunity to work abroad for two months a year
- Six months paid maternity leave, and one months paid paternity leave (subject to qualifying conditions) inclusive of same-sex and adoptive parents
- Career growth, progression, and learning development resources
- Annual salary reviews
- Unlimited free premium Flo subscriptions
- A whole host of other benefits (health/pension/social schemes)
Our Culture
We’re problem solvers, we’re adaptable, we’re empathy driven and results led.
People here like working in a fast-paced, multi-national, multi-cultural and ever changing environment. Everyone has an impact on a powerful mission, and is happy to roll their sleeves up to ideate solutions and put them in place. Being part of a growing business means that sometimes it's not easy and we work hard, but our mission is always at the forefront of what we do.
Diversity, Equity and Inclusion
The strength of our workforce is in the diverse backgrounds of our employees, and Flo is committed to applying its equal opportunities policy at all stages of recruitment and selection. This means recruitment and selection of talent into Flo Health companies is only based on individual merit and qualifications directly related to professional competence. Shortlisting, interviewing, and selection will always be carried out without regard to gender identity or expression, sexual orientation, marital or civil partnership status, color, race, nationality, ethnic or national origins, religion or beliefs, ancestry, age, veteran status, mental or physical disability, medical condition, pregnancy or maternity status, trade union membership, or any other protected characteristics.
By applying for the above role, you confirm that you have reviewed our privacy notice for job applicants: https://flo.health/privacy-policy-for-job-applicants
Top Skills
Flo Health Inc. London, England Office
London, United Kingdom, WC1N 3AX
