Localization Project Manager

About the team

The Internationalization team at HERE develops processes, manages resources, and promotes best practices to facilitate the delivery of excellent global user experiences across our products and services. We also support the continuous creation and publication of highly effective technical documentation for our software and data products. Translation, localization and localization-testing are outsourced to external suppliers.

About the role

You will play a critical role in delivering HERE’s products and services to the global market. In this capacity, you will function as the localization manager, supporting teams across the company with their localization and translation needs. Key responsibilities include consultation, guidance on processes and tools, project planning and execution, and coordination with external localization suppliers.

Responsibilities

• Act as a project manager for the Documentation and Internationalization team

• Actively provide advice to our internal stakeholders according to their requirements

• Ensure smooth project execution by managing expectations of all stakeholders

• Plan and execute localization of our products and services by coordinating with our external localization suppliers

• Improve processes and tools to facilitate the internationalization/localization efforts across HERE

• Interface between multiple cross-functional teams and external service providers

• Resolve issues by identifying the root cause and propose long-term improvements

• Perform localization-readiness reviews using our tools and processes in order to ensure that UX copy text and documentation source files are ready to be translated and relevant metadata is present, which is a precondition to ensure high quality product localization

• Ensure that best practices for writing English for localization are adhered to

• Utilize the terminology tool TermWeb and drive the continuous development and integration of our multilingual corporate term database

• 5+ years project management experience in software and documentation internationalization/localization
• Mandatory: Experience working with/for localization and localization testing service providers
• Experience working closely with product development teams (designers, developers, QA, technical writers) throughout the entire software life cycle
• Strong organizational skills and the ability to manage multiple stakeholders
• Proficiency with industry-standard terminology management systems and/or localization/translation tools; experience with Phrase is a big plus
• Experience from managing terminology in corporate or localization/translation service provider setting is a plus

What we offer:

• Work on on globally deployed automotive navigation and mapping products 
• Collaboration with an experienced, international engineering organization 
• Truly international team of fantastic & talented people from 60+ countries worldwide, working from strong tech hubs located in Europe, the US, and Asia, along with multiple smaller locations
• Flexible working hours
• Medical coverage for you and your family
• Yearly variable bonus

HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people’s lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.

Change is HERE. Apply Now.

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As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.