Lifecycle Sales Executive

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your mission

Help existing customers get more value from Teya, while owning both your results and your earning potential.

As a Lifecycle Sales Executive, you’ll proactively engage with active merchants to understand how their business is evolving, support early adoption, and identify opportunities to deepen the relationship through consultative conversations.

You’ll own a structured lifecycle pipeline and your performance against revenue and retention targets. This is a high-standards role built around clear goals, fair commission, and progression over time.

What will you be doing?

• Proactively calling existing customers to understand usage, needs, and growth plans

• Running structured, consultative conversations focused on long-term value

• Identifying upsell and cross-sell opportunities aligned to customer needs

• Spotting early churn signals and addressing concerns at the right time

• Managing a lifecycle pipeline with strong CRM discipline

• Hitting revenue, upsell, and retention targets through consistent activity

• Collaborating closely with Support, Onboarding, Field Sales, and Account teams

• Sharing customer insight to improve products, processes, and experience

Your story

You’ll be expected to balance commercial outcomes with trust and credibility and keep the customer’s long-term success at the centre of every conversation. To succeed in this role, we’re looking for someone with:

• Proven experience in phone-based sales roles, comfortable working towards revenue and retention targets

• A consultative, customer-first mindset, you focus on relevance and value over pressure

• Strong emotional intelligence, able to handle sensitive conversations with confidence

• Good commercial judgement, knowing when to progress an opportunity and when not to

• Strong organisation and pipeline management skills

• Comfort working with autonomy, alongside clear expectations, coaching, and feedback

• Ambition to grow, motivated by a role where consistent performance is recognised, rewarded, and can open doors across the business

The Perks

• On top of your basic salary, you will be able to earn uncapped commission with typical on-target earnings of £50-60,000 in your first year

• Thorough onboarding and training

• 25 days of Annual Leave + Bank Holidays

• Clearly defined career progression ladder and growth opportunities within the business

• Physical and mental health support through our partnership with GymPass, 1-1 therapy sessions, meditation sessions and access to digital fitness and nutrition apps

• Extended and improved maternity and paternity leave choices

• Private Medical and Life Insurance

• Pension Scheme

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.