Lending Product Development Manager

MAIN OBJECTIVES:

The role focuses on developing and launching lending products, mainly in consumer lending area. Reporting to Head of Lending, the role holder works closely with Digital Personal Banking,  Business Banking, Credit Risk, Legal, Compliance, Project Management Office, Information Technology and other relevant departments of the Bank and the Group and is responsible for end-to-end journey of preparing and overseeing introduction and management of new lending products.  

The role will include performance of other work assignments within and /or related to Lending areas as required by the bank.

MAIN DUTIES

Drive preparations for introduction of the assigned lending product and oversee the launch

• Prepare the business plan for the product.
• Formulate business requirements for technology colleagues to implement technical solutions.
• Coordinate with PMO for development/implementation. Be a key member of Project Working Group. Participate in user acceptance testing and follow up on required remediation and  enhancement actions to support timely completion / delivery.
• Design and implement policies, procedures and reports relevant to the product.
• Ensure compliance of the product with Consumer Duty requirements.
• Work closely with Credit Risk, PMO, IT and any other relevant teams to develop and enhance underwriting  decisioning, exposure monitoring and reporting functionality within Credit Risk System relevant to the product.
• Prepare launch and marketing plan and implement it.

Drive product performance post-launch

• Work closely with Business heads to drive origination. Take ownership of your product P&L.
• Monitor product performance through existing and new reports, customer feedback, media and other sources.
• Identify reporting enhancements and development of analytics in cooperation with internal IT department and Group IT colleagues, including ITP teams and Power BI team.
• Prepare relevant inputs for executive committee packs. Deputise for Head of department in the committee meetings when required.
• Conduct post-implementation review.

Product risk monitoring and reporting

•  Monitor risk reports and collaborate with Bank and Group stakeholders in managing risks.

Policies, Procedures and Methodologies

• Take ownership of relevant polices, methodologies and procedures. Monitor and ensure compliance. Maintain the inventory and review tracker. Ensure updates are carried out in a timely manner.

Other ad hoc and permanent assignments

• Perform other tasks and duties within Lending and beyond as required by the bank from time to time.

Effective time management & collaboration

• Be an active member of the department, driving the product launch and performance and supporting colleagues in a fast-moving, customer-centric and risk-aware culture in the Bank.
• Make conscious effort to properly understand the client / counterparty and business of the bank.
• Consistently demonstrate effective time management, prioritising to meet deadlines.
• Actively collaborate with colleagues in other departments and wider iFAST Group, contribute to projects and perform ad hoc assignments as and when required by the Bank.

Conduct & Consumer Duty

• Adhere to conduct rules which reflect the core standards expected of employees by the  iFAST Global Bank Limited and the Regulators.
• Comply with Policies and Procedures of the Bank.
• Complete all assigned trainings on time.
• Apply Consumer Duty lens to all product and activities.

• Direct hands-on experience in launching lending products in UK market - preferably in consumer loans, mortgages, credit cards space -  is a must.
• Experience in preparing documentation for Variation of Permission application to the Regulator and achieving positive approval outcome is a strong plus.
• Experience in building underwriting decisioning engine for consumer lending is a strong plus.
• Comfortable operating in a high-pace and complex environment requiring stepping out of comfort zone.
• Proven analytical, research and problem-solving skills.
• Bachelor’s or Master’s degree preferably in business, finance, marketing or computer science.
• Advanced knowledge of MS Office.
• High attention to detail.
• Strong work ethics.

• £50,000 - £70,000 depending on experience
• 25 days annual leave entitlement plus 8 bank holidays
• Pension scheme, 4% employer contribution
• Private Medical Insurance
• 60-40 Hybrid working after successful probation period
• Training and development 
• Free gym access in the building