Legacy Administration Assistant

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

If you're someone who is well-organised, has a great eye for detail and gets satisfaction from knowing everything is in the right place, with the right person, at the right time, this could be a great role for you. 

We’re looking for a Legacy Administration Assistant to be part of the engine that keeps our Legacy Administration Team moving. as we build relationships with family members and solicitors, while ensuring that we maximise the benefit Marie Curie receives from the very generous gifts that our supporters leave in their Wills.   

It might be a 14-hour-a-week role, but it is one that is vital to the efficient functioning of the team. From setting up new legacy cases and making sure correspondence gets to the right person, to processing income and keeping our records accurate and up to date, you’ll help make sure everything runs smoothly behind the scenes.

Your Responsibilities:

You’ll help keep the team’s day-to-day administration running smoothly, including:

• Scanning incoming post and adding it to the correct legacy record
• Setting up new legacy cases, ensuring information is accurate
• Adding legacy income records/payment records to our case management system
• Responding to enquiries by phone and email
• Keeping our case management system accurate and up to date
• Looking out for anything urgent and making sure it reaches the right person ASAP
• Supporting the team to work effectively and efficiently in line with Key Performance Indicators

Key Criteria:  

• Has a brilliant eye for detail 
• Is organised and comfortable managing their own workload 
• Has experience with administration, data entry or databases 
• Is confident using Microsoft Office, including Word, Excel and Outlook 
• Communicates clearly and confidently 
• Enjoys being part of a team while also being comfortable getting on with things independently 
• Brings a positive, proactive attitude and plenty of enthusiasm. 

You don’t need to be a legacy expert. Previous legacy administration experience and/or knowledge of probate law is desirable, but not essential. We’re much more interested in finding someone with strong administration and data-entry experience, great attention to detail and a positive, proactive approach.

Please see the full job description here

Application & Interview Process:

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description carefully and outline your most relevant skills, experience and knowledge for the role.
• Close date for applications: Sunday 1st November 2026

We encourage early applications as we may close the job advert sooner if we receive a sufficient number of applications.

Salary: £9,253.20 – £9,723.20 per annum, plus £1,400 London weighting (14 hours per week, pro rata'd)

Contract: 14 hours per week

Based: This role is 14 hours per week and office-based in London. We’re happy to discuss how those hours could be split across 2 days or more per week, depending on what works for you and the wider team.

Because of the hands-on administrative nature of the role, including dealing with incoming postal correspondence, the hours must be worked from our London office rather than from home.

Benefits you’ll LOVE:

• Flexible working. We’re happy to discuss flexible working at the interview stage.
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding.  We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.

We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings.  We actively encourage applications from people of all cultures, perspectives and lived experiences.

We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at [email protected].

Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.