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Red Hat

Learning Experience Manager

Posted 2 Days Ago
Be an Early Applicant
Remote
2 Locations
Mid level
Remote
2 Locations
Mid level
As a Learning Experience Manager, you will drive enablement programs for Red Hat field associates and partners, focusing on skills development, program management, and innovative learning strategies to enhance business outcomes.
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About the Role:
As a Learning Experience Manager (LXM), you help drive the future growth and performance of Red Hat field associates by taking accountability for the full lifecycle of enablement programs that contribute to the success of the long-term business strategies and revenue goals of Red Hat.  In this role, you'll be seen as a learning ambassador, a learning SME, and lead projects where you will orchestrate a cross-functional team of people focused on enablement vision and innovation resulting in engaging and impactful learning experiences for Red Hat partner learning audiences.The Field and Partner Learning team was established to provide Red Hat field associates and partners with the skills and knowledge to confidently meet the needs of our customers through prioritized and engaging learning experiences that support Red Hat’s strategic priorities and are tied to the customer journey.  To do this, we partner closely with leaders across the Global Sales organization to develop and drive enablement strategies and programs to ensure our sales, technical sales, services, and partner teams have consistent skill baselines that help them drive consistent and quality customer interactions.
What You Will Do:
As a Learning Experience Manager (LXM), you help drive the future growth and performance of Red Hat field associates by taking accountability for the full lifecycle of enablement programs that contribute to the success of the long-term business strategies and revenue goals of Red Hat and the Red Hat Partner Ecosystem.  In this role, you'll be seen as a learning ambassador, a learning SME, and lead projects where you will orchestrate a cross-functional team of people focused on enablement vision and innovation resulting in engaging and impactful learning experiences for Red Hat partner learning audiences.  Specific responsibilities:
  • Design and deliver seller journeys focused on high-impact priorities related to the Red Hat Portfolio.
  • Collaborate with field sales stakeholders to define critical competencies across roles and design scalable learning paths for product, technical and business audiences.
  • Develop actionable training, resources, and tools that sales need to successfully execute product launches.
  • Lead Sales enablement programs, serving as a main point of contact for leadership, stakeholders, subject matter experts and other teams for those programs
  • Partner with Role Architects, Geo Advocates, stakeholders and leadership to develop strategic plans to advance the learning and enablement agenda, ensuring alignment with company business goals and industry best practices
  • Identify knowledge and skills gaps across sales personas and tailor solutions to address them
  • Develop scalable methods for communication across multiple sales/seller types.
  • Drive vision and innovation in learning and enablement initiatives, determining the best learning experiences and methodologies to be used on assignments with cross-functional impact, while identifying and leveraging emerging technologies and digital learning strategies to enhance the effectiveness and scalability of learning experiences
  • Engage with leadership and stakeholders to provide updates on program status, seek guidance on strategic decisions, and advocate for program support and resources.
  • Ensure that program and project deliverables meet team standards and are delivered on time, optimizing quality and effectiveness
  • Define, track, and analyze key metrics that drive business impact and use those insights to improve learning content and delivery methods.
  • Exercise independent judgment and business acumen to work on and resolve highly complex issues that impact the success of critical projects, valuable relationships, and key business processes.
  • Develop formal networks across Red Hat to influence priorities and objectives both internally and with partners, consistently reinforcing a "Red Hat" mindset.
What you will bring:
  • Excellent written and verbal communication skills
  • Excellent problem solving and critical thinking skills
  • Excellent influence, facilitation, collaboration, negotiation, and presentation skills
  • Experience managing programs and projects
  • Experience with partner go-to-market motions, channel/alliances, and strategic partner programs
  • Experience with learning management systems and/or revenue enablement platforms

The salary range for this position is $106,910.00 - $176,470.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [email protected]. General inquiries, such as those regarding the status of a job application, will not receive a reply. 

Top Skills

Learning Management Systems
Revenue Enablement Platforms

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