Ebury
Learning & Development Lead - Customer Success / Revenue Growth (FinTech/Payments)
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Learning & Development Lead - Customer Success / Revenue Growth team
Ebury (Location) Office - Hybrid: 4 days in the office, 1 day working from home per week
Role:
You will be the architect of learning for our global team of 200 Client Portfolio Managers across 30 countries. Your primary focus will be leveraging modern, scalable, and AI driven solutions to ensure a high performing and consistently informed account management team.
- Global Onboarding new team members: Design, implement, and strictly manage a structured, best in class training journey for all new Client Portfolio Managers to ensure rapid time to productivity
- Continuous Micro Learning: Create and deliver a constant stream of engaging training on product features, system updates and client management best practices.
- AI Powered Scaling: Utilise and integrate AI technologies and tools to deliver, personalise, and track learning at scale across multiple geographies.
- Performance alignment: Partner with global & regional sales leaders to identify skills gaps and align all L&D initiatives directly to focus on highest impact areas.
- Evaluation: Is learning being applied? Is it leading to measurable positive business outcomes?
- Career path & talent development: Assist with promotion criteria and assessment. Identify high potential employees for future leadership or specialised roles.
Experience:
- L&D experience in a sales led environment. You must have significant experience developing and delivering training programs specifically for sales, account management, or client facing revenue generating teams.
- Prior experience within Fintech, Payments, or B2B SaaS business is a must.
- Global, Scalable mindset. Experience implementing learning solutions across large global teams.
- A demonstrated ability to integrate and champion AI and modern digital approach into the L&D process
- Excellent communication skills
Why Ebury?
- Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
- Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
- Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
- Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
- Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
- Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
- Central London Office: A fantastic location with excellent transport links.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
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About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Top Skills
Ebury London, England Office
100 Victoria Street, London, United Kingdom, SW1E 5JL
