Lead Technical Services Manager

ISG is a dynamic global construction services company.
We have had a hand in some of the world’s most impactful and recognisable places, but our legacy is about far more than buildings. Across Europe, the Middle East and Asia, we deliver places where people and businesses make memories, forge new experiences, and reach their goals.
In short, we deliver the places that enable people and businesses to thrive.

About ISG Retail

We are ISG Retail a division within the ISG Group.  A fit out specialist working on a mixture of long standing frameworks and bespoke projects.  Our vision comes to life through partnership, building relationships on trust, collaboration and open communication.  We are a values-led organisation, putting people at the heart of everything we do.  We understand how important it is for our clients’ brand to come to life in every detail of a fit-out project and consider every project – whether it’s a high-tech office, a high street or shopping centre retail unit or a quirky little restaurant. We’re proud of our unparalleled track record and reputation for delivery we’ve built over 30 years.

Lead Technical Services Manager

Location: London

Division: Retail

As the Lead Technical Services Manager, you will take full responsibility for the M&E delivery on site for various key client portfolios to maximize the overall strength of the business unit by working closely with the senior management team.

• Lead a team of Technical Services Managers to deliver a quality service and product to our clients
• Contribute to the growth of the business through building relationships and actively seeking market opportunities
• Attend and chair meetings with the client, designers, specialist contractors and internal team
• Provide expertise advice in planning, executing and closure of the building services commissioning process
• Secure, develop and maintain strong relationships with specialist contractors

Skills and Experience

• Industry recognised qualification within Mechanical or Electrical engineering
• Has managed at a Senior level medium sized projects (£10m+) and preferably at least one large (£20m+) project
• In-depth knowledge of the construction process, preferably fit out/refurbishment based
• Pre-construction knowledge/tender experience

• Ongoing career development and accredited learning

• Annual recognition and values awards

• Global employee assistance program

• Pension scheme

• Life assurance

• Private healthcare including private GP service and mental health pathways

• As part of our wellbeing offering, ISG offers a monthly wellbeing allowance

• Cycle to work scheme

• Electric vehicle salary sacrifice scheme

• Industry-leading family friendly policies (39 weeks maternity leave and 8 weeks paternity at full pay)

• Volunteer day

• Discounts such as cinema to ensure you're still loving ISG even when you leave the office

• Most Friday's are a 4 pm finish providing work is completed for the week

• Your work-life balance really matters to us, so in addition to your holiday allowance we have a You Day to allow you to take an extra day off to celebrate a special event, spend time with your family or just do something that will make your life easier or more enjoyable

• Thriving networks including I-NOW (Women's Network), Race and Faith, LGBTQIA+, Armed Forced Covenant and the menopause working group, everyone’s invited

If you'd like to speak to the Talent Acquisition team, please contact [email protected] below for more details.