The Lead Technical Program Manager will oversee engineering initiatives for data platforms and analytics, managing strategy, delivery, and team coordination while engaging with stakeholders and leading improvement efforts.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
We are seeking a Lead Technical Program Manager to join the Data Services group within Business Experimentation & Optimization (BEO), part of Mastercard's Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO's engineering and analytics teams.
As a Lead Technical Program Manager, you will lead cross-functional engineering initiatives that support Mastercard's analytics platforms and data infrastructure. You will manage program strategy, execution, and delivery across multiple teams, ensuring alignment with business goals and technical strategy.
Key Responsibilities
Own the planning and delivery of engineering programs focused on data platforms, ingestion pipelines, and analytics infrastructure.
Partner with engineering, product, and business stakeholders to define goals, success metrics, and architectural implications.
Manage risks, dependencies, and escalations across teams, resolving blockers and ensuring program health.
Drive vendor engagement and integration efforts, including roadmap alignment and performance tracking.
Champion continuous improvement across engineering processes and delivery frameworks.
Provide technical and business context to engineering teams to support informed decision-making.
Represent programs to senior leadership, synthesizing progress, risks, and strategic implications.
Mentor and coach TPMs and engineering leads, fostering a culture of ownership and excellence.
Qualifications
Proven experience leading large-scale technical programs in data engineering or analytics.
Deep understanding of ETL pipelines, data delivery frameworks, and data governance.
Strong grasp of Agile methodologies and software development lifecycle.
Expertise in SQL, data visualization, and data quality management.
Exceptional communication skills across technical and executive audiences.
Experience mentoring program managers and engineering leads.
Ability to manage short-term priorities and long-term initiatives in dynamic environments.
About You
You are a strategic thinker and hands-on executor. You thrive in complex environments, connect dots across teams and systems, and bring a strong sense of accountability and impact through data and technology.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
We are seeking a Lead Technical Program Manager to join the Data Services group within Business Experimentation & Optimization (BEO), part of Mastercard's Business & Market Insights (B&MI) organization. This role focuses on solving complex data problems and driving delivery across BEO's engineering and analytics teams.
As a Lead Technical Program Manager, you will lead cross-functional engineering initiatives that support Mastercard's analytics platforms and data infrastructure. You will manage program strategy, execution, and delivery across multiple teams, ensuring alignment with business goals and technical strategy.
Key Responsibilities
Own the planning and delivery of engineering programs focused on data platforms, ingestion pipelines, and analytics infrastructure.
Partner with engineering, product, and business stakeholders to define goals, success metrics, and architectural implications.
Manage risks, dependencies, and escalations across teams, resolving blockers and ensuring program health.
Drive vendor engagement and integration efforts, including roadmap alignment and performance tracking.
Champion continuous improvement across engineering processes and delivery frameworks.
Provide technical and business context to engineering teams to support informed decision-making.
Represent programs to senior leadership, synthesizing progress, risks, and strategic implications.
Mentor and coach TPMs and engineering leads, fostering a culture of ownership and excellence.
Qualifications
Proven experience leading large-scale technical programs in data engineering or analytics.
Deep understanding of ETL pipelines, data delivery frameworks, and data governance.
Strong grasp of Agile methodologies and software development lifecycle.
Expertise in SQL, data visualization, and data quality management.
Exceptional communication skills across technical and executive audiences.
Experience mentoring program managers and engineering leads.
Ability to manage short-term priorities and long-term initiatives in dynamic environments.
About You
You are a strategic thinker and hands-on executor. You thrive in complex environments, connect dots across teams and systems, and bring a strong sense of accountability and impact through data and technology.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Top Skills
Data Quality Management
Data Visualization
ETL
SQL
Mastercard London, England Office
1 Angel Lane, London, United Kingdom, EC4R 3AB
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