Lead Systems Engineer - Network Engineering

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

About FactSet:

FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers/management firms, and other financial professionals who analyze companies, portfolios, markets, and economies.

FactSet was formed in 1978 and operates out of 37 locations worldwide. With over $1 Billion in annual revenues, it is headquartered in Norwalk, Connecticut, and employs nearly 12000 people worldwide. Our operations extend within North America, Europe, and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS.

The ideal candidate:

We are looking for a candidate with a solid experience with WAN/LAN technologies, TCP/IP, routing protocols and a deep understanding of reference network architectures along with a significant level of ‘Hands On’ network OS experience.  Additionally, candidates with a solid track record of interaction with ISPs, familiarity with automation tools, multicast experience, strong analytical, project management and troubleshooting skills will receive a higher level of consideration.

Past success designing or maintaining a network via automation is also expected.  Candidates should have competence in at least one scripting language and experience with standard automation tools. A successful candidate for this position will have strong interpersonal skills, an elevated level of verbal and written dexterity and will enjoy providing effective and meaningful solutions for clients, both internal and external.

Job Responsibilities:

• Act as a knowledgeable resource for FactSet’s clients, vendors and internal leaders.
• Project manage business and network team initiatives.
• Configure Cisco / Arista Routers / Switches / F5 Load Balancers / Cloud Networking Services to provide solutions that successfully integrate into our clients, vendors and FactSet’s own internal networks.
• Build and maintain positive working relationships with clients and stakeholders.
• Provide expert support during network issues and troubleshoot across all network layers.
• Research, design and implement new connections to market data providers and other third parties.
• Optimize processes using templates, automation, and workflow systems.
• Lead and mentor team members, supporting them in achieving their career and project goals.
• Participate in shift rotation for Saturday & Sunday on-call coverage.

Minimum Requirements:

• BS degree in an engineering discipline or equivalent.
• 8-12 years of relevant experience.
• Fluency in English, both written and verbal.
• Comprehensive understanding of routing protocols, TCP/IP, Multicast, DNS, LAN switching, and Wireshark.
• Experience with BGP, EIGRP, router/switch architectures, and protocols like HTTP/HTTPS/DNS/DHCP/SNMP/SMTP.
• Experience in network design and implementation, particularly in financial or large enterprise networks.

Critical Skills:

• Familiarity with cloud technologies (AWS, Azure) and network automation tools (Python, Ansible).
• Knowledge of network operating systems (IOS, JunOS, Linux) and modern data center architectures.
• Load-Balancers: F5 LTM, ASM, iRule, A10, AWS ELB, Global Accelerator, CDN (Content Delivery Networks)
• DNS: Infoblox, Cloudflare, AWS Route53, Efficient-IP
• Cloud: AWS and Azure networking stack
• Strong troubleshooting skills, communication, and collaboration skills.
• Ability to manage multiple projects and prioritize tasks efficiently.
• Relevant certifications (Cisco or other vendors) and eagerness to learn new technologies