Lead Supervisor – Insurance Supervision

Division – Insurance Supervision

Department – Flexible Insurance Supervision

Salary - National (Edinburgh and Leeds) ranging from £57,600 to £68,000 and London £63,300 to £75,000 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

We are looking for a Lead Associate to join the Insurance Flexible Department. The department supervises the majority of the insurance firms operating in the UK across the Retail, Wholesale, Life and Funeral Plan Sectors. 

The Department is responsible for the regulatory oversight of over 6,000 firms, the majority of which we are both the conduct and prudential supervisors for.  Our work is varied including significant multi-firm projects as well as using intelligence to identify and mitigate regulatory concerns with individual firms.

You'll play an integral role in leading the supervision of these firms. In addition, you will contribute to or lead on projects that cut across firms and address key market issues.

What will you be doing?

• Providing support to the leadership team in the department including your direct line manager

• Identifying and mitigating conduct and prudential risks in insurance and funeral plan firms and markets; escalating as and when appropriate

• Devising the content and leading meetings with firms' senior executives; overseeing firm actions and mitigation programmes

• Review information provided by firms and other external sources to draw out and present key information

• Use experience, knowledge and judgement to make risk-based decisions

• Responsible for ensuring that INTACT (the FCA’s case handling system) is kept updated and provides a clear record of case and firm work plan history and progression

• Be aware of sector issues, risks and news, taking action to use these insights to reduce harm in cases

• Delegate tasks to more junior members of the team, supporting them and managing the completion of their work

What will you get from the role?

Your work will be both varied and challenging with an opportunity to interact with a wide range of firms. You will work as part of a supportive and collaborative team on high profile pieces of work that influence the behaviours of insurance and funeral plan firms.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Evidence of reviewing information and making informed decisions on the best way to deal with risks in firms and markets

• Experience of working in the insurance sector with multiple firms and business models

Essential

• Experience of delivering through others and ensuring firm case work and projects are progressed efficiently and at pace

• Experience of managing relationships with external and internal stakeholders

• Experience of summarising information received from firms - drawing out key points and presenting them clearly in writing

• Experience of leading meetings with firms and other external stakeholders

• Being willing to learn and develop, taking on new responsibilities and adopting a flexible pragmatic approach to your work

• Experience of supporting and mentoring more junior members of a team, assigning work and managing its completion

• Practical experience of prudential and conduct regulation

• Line management experience which will include supporting team members with their work as well as managing your own

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our lead associate role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa 

• A non-contributory Pension of at least 8%

• Life assurance

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides. Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as: Lead Associate - Regulatory

• Advert Closing Date: 30th March

• First round interviews: 10th & 11th April

• Second round interviews: 22nd-24th April

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

• For external applicants, please contact Aaron Ward at Aaron.ward@fca.org.uk

• For internal applicants, please contact Lucy Matthews at Lucy.matthews@fca.org.uk

Applications must be submitted through our online portal. Applications sent via email will not be accepted.