Who We Are:
At NaturalMotion, we make games that wow people. We innovate to create previously impossible experiences that would not exist without us. We take pride in making titles that reach a large audience and creating communities that last. Our commitment to excellence has earned us recognition as one of the UK's Best Places to Work in games for eight consecutive years by gamesindustry.biz, and we're proud to be part of the Zynga and Take-Two Interactive family.
At NaturalMotion Racing, a Zynga studio, we connect the world through thrilling mobile racing experiences. Our passion is creating games that deeply engage players, fostering organic growth, and building long-term loyalty. We're known for iconic titles like CSR Racing 2, and we're always pushing the boundaries of what's possible in mobile racing Live Ops.
We're seeking a dynamic and experienced Live Ops Lead Product Manager to ignite our games with a constant stream of exciting content and engaging experiences. You'll be the architect of our Live Ops strategy, crafting a vibrant calendar of events, seasons, and promotions designed to surprise and delight our players while driving both engagement and monetization. This role is about running the game, optimizing the player’s experience, and creating a constant sense of surprise and delight for our players.
Main Responsibilities
As a Live Ops Lead Product Manager within the NaturalMotion Racing team, you will be responsible for the live operations strategy and roadmap. This includes the following:
- Live Operations Strategy: Define and execute the overall Live Ops strategy
- Live Ops Calendar: featuring seasons, events, promotions
- Data-Driven Optimization: Analyze player data, monitor game performance, and identify opportunities to optimize events, offers, and rewards to maximize player engagement and monetization
- Team Leadership: Lead, mentor, and inspire a team of Product Managers, providing guidance, support, and fostering a culture of creativity and innovation
- Player Communication: Develop and communicate Live Ops changes and vision to our players, actively engage the community on the product performance, and drive new ideas
- Reporting directly to the Director of Product for NaturalMotion Racing, you will be a key member of the team's leadership group.
Desired Experience & Skills
- 3+ years experience in mobile games product management* live operations.
- The ability to lead and motivate a team
- Excellent communication skills
- Ability to identify and offer solutions to problems
- Understanding of trends within the mobile games market and best in class practices
Bonus Points
- Experience with SQL/Tableau/Experimentation
- Passion for cars and racing culture
We embrace a hybrid work environment. Within this role you will work 3 days per week in our London office and the remaining days at home.
What We Offer You:
- Competitive salary and discretionary annual bonus scheme
- 26 days holiday, plus bank holidays & 2 paid personal days
- 6 months fully paid maternity/adoption leave. 16 weeks fully paid paternity leave (eligibility criteria applies)
- Pension plan with a double matching employer contribution (capped at 8%)
- Private medical & dental insurance and healthcare cash plan
- Life insurance, personal accident insurance and income protection
- Mental health and neurodiversity support programs
- Company Employee Stock Purchase Plan (eligibility criteria applies)
- Fitness reimbursement plan worth £600 per annum
- Flexible working hours
- Weekly happy hours, seasonal parties and monthly social events
- Annual rail season ticket advance and cycle to work scheme.
#LI-Hybrid
#LI-GB1
We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at [email protected] to request any accommodations or for support related to your application for an open position.
Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).
Top Skills
NaturalMotion Games London, England Office
8 Bury Street West, London, United Kingdom, N9 9
