Bottomline Technologies Logo

Bottomline Technologies

Lead HR Advisor, Global People Relations & Compliance

Posted 8 Days Ago
Be an Early Applicant
Easy Apply
In-Office
Reading, Berkshire, England
Senior level
Easy Apply
In-Office
Reading, Berkshire, England
Senior level
Lead HR Advisor in Global People Relations and Compliance, providing expert guidance on employee relations and compliance issues across regions, focusing on the EMEA area, while shaping global HR standards and policy.
The summary above was generated by AI
Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

 

Lead HR Advisor, Global People Relations & Compliance 

Department: HR 

Reports To: Director, Global People Relations & Compliance 

Location: United Kingdom 

Job Family: People Relations / HR Compliance 

 

Position Summary: 

The Lead HR Advisor, Global People Relations & Compliance is a senior, expert level individual contributor and the sole dedicated employee relations and employment compliance advisor. Reporting to the Director of Global People Relations & Compliance, the role drives the global employee relations and compliance agenda across the organisation’s core locations – the US, India, UK, Switzerland, and Kosovo – with a particular focus on the EMEA region. The role also provides guidance across additional jurisdictions as required, partnering with external legal counsel where appropriate. 

Exercising significant autonomy, judgement, and influence, the role acts as the lead advisor to managers, senior leaders, and the global HR team on complex, high risk, and precedent setting ER matters. Operationally critical, the role owns day today ER and compliance delivery, shapes standards and frameworks, actively manages organisational risk, and enables consistent, legally sound decision making through clear, practical guidance on local employment requirements and ongoing policy and process development. 

Essential Job Functions: 

Lead Employee Relations: 

  • Act as the lead employee relations advisor for the UK and EMEA, providing authoritative guidance on complex and high‑risk matters including performance management, disciplinary action, grievances, absence management, and terminations. 
  • Own the strategy, risk assessment, and recommended outcomes for complex and sensitive employee relations cases, exercising independent judgement within agreed parameters. 
  • Support and, where appropriate, lead investigations into conduct, grievance, and compliance concerns, ensuring fair, consistent, and legally robust processes. 
  • Escalate critical, high‑exposure, or precedent‑setting cases to the Director with clear analysis, options, and recommendations, enabling informed decision‑making. 

Employment Compliance & Risk Management: 

  • Proactively identify, assess, and manage employee relations and employment compliance risks across regions, partnering closely with the Director to mitigate legal, financial, and reputational exposure. 
  • Monitor changes in employment legislation and case law across the UK and EMEA, interpreting impacts and advising on required actions, policy updates, and risk controls. 
  • Act as a trusted subject‑matter expert on local employment requirements, ensuring consistent and compliant application of policies and practices globally. 

Global Standards, Policy & Process Ownership: 

  • Shape, maintain, and evolve global employee relations frameworks, standards, and decision principles used by HR teams across regions. 
  • Lead or contribute to the development, review, and continuous improvement of global and local HR policies, employee handbooks, templates, and ER guidance documents. 
  • Build and maintain practical ER toolkits, playbooks, and decision frameworks that translate legal and policy requirements into clear, actionable guidance. 

Global HR Enablement & Functional Leadership 

  • Act as the primary operational owner of employee relations and employment compliance activity globally, serving as the first point of escalation for HR partners and managers.  
  • Provide support to the global HR community on ER and compliance matters, operating as a centre of excellence resource.  
  • Coach, guide, and upskill HR partners and team globally on complex ER issues, local legal requirements, and best practice approaches.  
  • Deliver or support targeted training for HR teams and managers on employee relations capability, policy application, and risk awareness. 

Projects, Insight & Continuous Improvement: 

  • Independently prioritise and manage global ER and compliance workload, balancing competing risks, business needs, and regional demands.  
  • Play a role in ad hoc HR and cross functional projects, bringing ER and compliance expertise to improve organisational effectiveness and risk management.  
  • Analyse ER trends, themes, and root causes to inform policy, process, and capability improvements.  
  • Support audits, compliance reviews, and corrective action plans, ensuring timely follow through and sustainable outcomes.  
  • Maintain clear documentation, frameworks, and playbooks to ensure continuity, resilience, and scalability of the employee relations and compliance function. 

 

Education and Experience: 

  • Significant experience in a senior or lead‑level HR advisory or employee relations role, with deep, hands‑on expertise across UK and EMEA employee relations. 
  • Strong working knowledge of UK employment law and practical understanding of employment legislation across multiple EMEA countries. 
  • Proven experience advising on complex, sensitive, and high‑risk ER matters in a fast‑paced, international environment. 
  • BA degree and/or CIPD Level 7 qualification (or equivalent experience). 
  • Demonstrated ability to translate legal and policy requirements into pragmatic, business‑focused guidance. 

 

Skills and Attributes: 

  • Highly credible advisor with the confidence and judgement to influence senior stakeholders. 
  • Proactive, solutions‑focused mindset with a strong sense of ownership and accountability. 
  • Calm, decisive, and resilient under pressure, with the ability to manage ambiguity and risk. 
  • Exceptionally organised and detail‑oriented, able to balance complex casework and strategic priorities independently. 
  • Excellent written and verbal communication skills, with the ability to clearly articulate risk, options, and recommendations. 
  • Comfortable operating autonomously while partnering closely with global HR leadership. 
  • Strong customer‑first orientation and professional presence. 
  • Proficient in Microsoft Office applications (Outlook, Excel, Word, PowerPoint). 

 

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

Top Skills

Microsoft Office Applications

Similar Jobs

13 Minutes Ago
Hybrid
London, Greater London, England, GBR
Mid level
Mid level
Information Technology
The Business Development Manager focuses on driving VMware sales growth through relationships, targeted sales goals, and collaboration within the Hybrid Cloud team.
Top Skills: Cloud TechnologyExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSecure NetworkingVMware
14 Minutes Ago
Hybrid
Manchester, Greater Manchester, England, GBR
Mid level
Mid level
Information Technology
The Business Development Manager will drive VMware sales growth, establish client relationships, meet sales targets, and manage the VMware pipeline.
Top Skills: AIHybrid CloudExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordSecure NetworkingVMware
14 Minutes Ago
Hybrid
London, Greater London, England, GBR
Entry level
Entry level
Information Technology
Manage customer project rollouts by collaborating with stakeholders, scheduling deliveries, tracking orders, and supporting risk management. Focus on maintaining schedules and reporting.
Top Skills: ExcelMicrosoft 365PowerautomateSharepoint

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account