Lead Consultant - Test & Quality Management

Direct applicants only, no agencies please as we have preferred suppliers already.

This role is permanent but a fixed term or associate contract may be considered for specific engagements.

Spike are retail technology experts delivering end-to-end, go-live confidence for the biggest retail brands. Learn more about us here – www.wearespike.co.uk 

Due to ongoing growth, we are looking for a Test Manager to join our existing team, focusing on defining and implementing testing strategies, roadmaps, tools, framework & approach across our growing client portfolio. You could be working across many different projects using a wide variety of technologies, and tools. The ideal candidate will have a deep understanding of real retail/ecommerce experience across many different client engagements and the ability to work in complex and challenging environments, with strong stakeholder management skills.

Key responsibilities:

• Driving test engineering excellence for our key clients
• Defining test strategy, process, techniques, organisation, tools, infrastructure, environments and data across a variety of delivery and technology landscapes and methodologies, whilst ensuring an equal balance between both delivery and commercial aspects
• Delivering large test programmes across multiple workstreams, vendors and delivery methodologies
• Determining & documenting detailed test estimates and strategies to allow the Spike sales team to produce the necessary proposals and delivery plans
• Supporting the Spike sales team in the pre-sales process
• Assisting the marketing team to develop marketing materials and position strategies for our services and solutions in conjunction with the Spike marketing message framework
• Conduct regular project visits and reviews to support Spike delivery assurance
• Lead, guide, train and mentor Spike consultants across our projects

Required skills:

• Proven experience in defining and implementing test strategies and/or approaches for multiple projects
• Collaborate with and influence technical and non-technical stakeholders, resources and teams
• Ability to work at senior/strategic and lower level process/technical levels
• Previous experience working in the retail industry
• Modern Software Development Lifecycle Processes and Methodologies
• Understand evolving technology and test techniques, technologies and tooling

Desirable skills:

• Salesforce (Commerce Cloud/Service Cloud)
• MuleSoft
• NetSuite
• Other retail platforms including MACH/Shopify front ends, payments, warehousing or merchandising platforms

Start Date: Flexible

Salary: £50k - £65k per annum (based on experience)

Benefits package:

• Annual performance & pay review
• Leave entitlement of 25 days per year + Birthday off as leave (+all statutory holidays of course!)
• Leave exchange (buy or sell)
• Pension with auto-enrolment to pension scheme after 1 month
• Training allowance