KYC/Onboarding Analyst
London Office (4 days in office / 1 day from home)
In this pivotal role, you will be responsible for conducting comprehensive Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks for our diverse range of corporate clients. You will play a crucial part in the Ebury onboarding process, ensuring compliance with all relevant legislative and regulatory requirements while maintaining direct contact with clients to effectively communicate our onboarding standards.
Your keen analytical skills will be essential as you identify complex ownership structures and financial transaction patterns, allowing you to make informed risk-based decisions on client applications. You'll thrive in a fast-paced environment, managing your own portfolio of cases and collaborating with various teams to streamline processes and enhance client experiences.
With some foundational experience in CDD and EDD, you will bring a good understanding of financial crime typologies and a proactive mindset to our dynamic team. If you are highly organized, detail-oriented, and possess excellent communication skills, we want you to be part of our mission to make Ebury a leader in financial services.
Join us in shaping a secure financial future for our clients while advancing your career in a supportive and innovative environment. Apply now to become an integral part of our Onboarding team at Ebury!
Key Accountabilities & Responsibilities:
Due Diligence Execution, Quality, and Risk Assessment
- Risk-Based Due Diligence: Conduct comprehensive CDD and EDD for corporate clients, including the accurate identification and verification of ownership structures and necessary documentation.
- Client Due Diligence Expertise: Ensure all personal due diligence checks comply with internal policies and legislative requirements.
- Quality & Right First Time (RFT) Adherence: Strive for high-quality output by ensuring all personal case submissions meet compliance standards and are processed Right First Time (RFT), minimising rework.
- Red Flag Identification: Identify and escalate financial crime typologies and red flags relevant to the payments, FX, and institutional space to Senior Analysts or Compliance, as required.
- Quality Control: Perform quality assurance/4-eye checks on peer work, verifying the accuracy and completeness of CDD/EDD fi les prior to final submission.
- General Project Support: Support ad-hoc tasks within team and FC Ops Pillar and wider business as required
- Operational Meeting Support: Analysts are expected to provide case-level expertise on an ad-hoc basis, stepping in to facilitate discussions or address technical queries as required.
- Front Office Technical Liaison: Act as a point of contact for Front Office queries, providing technical solutions for cases and ensuring onboarding requirements are clearly communicated.
- Collaborative Delivery: Support the Manager in training delivery for both the KYC teams and Front Office teams
- Delegated Training Tasks: Support the delivery of training materials and knowledge transfer as a delegated project, ensuring local teams receive consistent guidance.
Client Management and Operational Efficiency
- Client Liaison: Serve as a compliant and professional point of contact for clients, clearly communicating onboarding requirements, and managing follow-up queries.
- Portfolio Management: Efficiently manage a personal queue of onboarding cases, prioritising tasks and following up with clients and sales representatives to support cycle time reduction.
- Structured Documentation: Ensure every client file is accurately and completely documented in a structured format, fully compliant with regulatory requirements.
- Onboarding Excellence: Collaborate with internal teams to ensure a smooth and efficient onboarding journey; provide operational oversight and ad-hoc technical support to resolve case-specific bottlenecks as they arise.
Internal Collaboration and Knowledge Development
- Cross-Functional Communication: Communicate effectively with Front Office teams to balance commercial needs with regulatory requirements.
- Knowledge Transfer: Proactively participate in training and take ownership of personal learning, staying current with evolving financial crime mandates and internal policy updates.
Requirements:
- Proven Experience: 1-3 years of specialized experience conducting CDD/EDD with corporate clients, ideally within the financial services/FinTech sector.
- Due Diligence Foundational Knowledge: Strong, foundational knowledge of entity onboarding requirements and the ability to interpret ownership structures.
- Accountability & Drive: Demonstrable history of personal productivity, ownership, and the ability to work effectively and independently within a fast-paced environment.
- Analytical Thinking: Good analytical skills and the ability to follow procedures and apply regulatory or documentation requirements.
- Communication: Strong communication skills (both written and verbal) with demonstrated experience in direct client contact.
You can also connect with me on LinkedIn - Freddie Mugridge
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About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.
Ebury London, England Office
100 Victoria Street, London, United Kingdom, SW1E 5JL
