Design, implement, and maintain corporate KPIs; collect and analyze data, document processes, calculate KPI-based bonuses, support departments with management methodology, and assist leadership decision-making.
Description
We are looking for a passionate, motivated and experienced KPI Implementation and Development Specialist to join our dynamic and fast-growing team.
Responsibilities
- Develop and implement corporate KPIs
- Apply strategic planning in the process of KPI development, as well as in the execution of projects and operations
- Collect and analyze data to identify gaps and opportunities, supporting management in decision-making
- Gather information about current work processes
- Collect the necessary documentation for the overall KPI system process within the organization
- Calculate bonuses based on implemented KPIs and submit them for payment
- Formulate accurate questions based on the analysis of facts and information
- Define methods for measuring progress toward stated objectives
- Support all departments with management methodology to achieve the company’s goals
- Perform KPI-based bonus calculations and organize the payment process
- Carry out other tasks assigned by the immediate supervisor or arising from the responsibilities of the position
Requirements
- Bachelor’s degree in Business Administration, Economics, or a related field is required
- 2 years of relevant work experience in business analysis, KPI development, and performance measurement is required
- Strong knowledge and practical experience in establishing and implementing KPIs
- Proficiency in MS Office, particularly Excel, as well as in Power BI and Jira
- Good knowledge of SQL is preferred
- Strong analytical, research, and problem-solving skills
- Ability to analyze data, identify gaps, and ask the right questions to support strategic decision-making
- Excellent verbal and written communication skills in Armenian, English, and Russian
- Ability to manage multiple projects simultaneously, meet tight deadlines, and work effectively under pressure
- Strong organizational skills with attention to detail
- Excellent interpersonal and teamwork skills, with a proactive approach and willingness to learn
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