Key Account Manager, Rare Diseases

Title:

Key Account Manager, Rare Diseases

Company:

Ipsen Ltd

Job Description:

Key Account Manager, Rare Liver Diseases

Territory: East of England

Are you a self-motivated, entrepreneurial, and forward-thinking professional looking to expand your skillset and overcome challenges?

Join Ipsen as a Key Account Manager supporting the rare disease portfolio, where you will play a crucial role in optimizing patient outcomes for those living with a rare liver disease. As the face of Ipsen in Rare Liver Diseases, you will be the single point of contact for healthcare professionals (HCPs) and associated stakeholders, possessing intimate knowledge of the entire patient journey. Your focus will be on delivering a personalized, high-value customer experience, optimizing the patient journey, and improving outcomes for patients with rare liver diseases.

The ideal candidate is collaborative, agile, solution-focused, and has a 'can do' winning mindset. If you are ready to make a significant impact and be part of a dynamic team, we invite you to apply for this exciting opportunity.

Main responsibilities / job expectations

• This role requires a proactive solution focused mindset where you can successfully work alone and within a high performing matrix team.

• Build business account strategies with practical insights from the field, applying the company vision, and develop the territory business plans to follow this strategy.

• A deep understanding of the entire patient journey and the ability to work collaboratively with accounts to optimise the pathway to care

• Establish and pull through local market access through successful navigation of hospital/ICB access pathways

• Clear understanding of local NHS environment, priorities

• Ability to build ‘partner of choice’ relationships with customer/accounts by bringing value solutions, aligning appropriate internal and external stakeholders and leveraging environment information/insights to Ipsen strategy

• Scientific and clinical knowledge of specialty care is essential, in rare diseases or liver would be Ideal

• Strong stakeholder engagement ability to develop HCP advocates to drive change of patient management/patient pathway within HCO

• Excellent questioning/listening skills to understand current service to uncover potential opportunity to improve patient care/pathway

• Ability to orchestrate the omnichannel customer experience

• Excellent business analytics, planning skills and strategic thinking ensuring appropriate prioritization of opportunities aligning Ipsen priorities with those of NHS

• Proactive working with the cross functional matrix team to act swiftly and decisively on account developments

• Self-motivated. proactive, accountable problem solver driven to succeed

• Timely and accurate use of the CRM system

• Ensures all activities and projects are carried out in compliance within Ipsen’s Code of Ethics, the ABPI code and local NHS guidelines

Knowledge, abilities & experience

• Life science degree or higher qualification is needed together with relevant experience

• Proven pharmaceutical experience in a specialty care therapy disease area (hepatology and/or rare disease desired but not essential)

• Proven track record of sales & business management success in a specialty care setting

• Up to date NHS knowledge and knowledge of local market access/ payor experience is essential

• Experience of formulary and patient pathways

• Success in leading multiple stakeholders and implementing change across an HCO

• Proven experience in demonstrating a solution and proactive approach to NHS challenge

• Strong communication skills – written, oral and presentation

• Full driving license

• ABPI qualification

IPSEN is committed to equality of opportunity for all staff and applications, individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.