We're Agora, an early-stage Fintech startup based in TLV on a mission to revolutionize the way Real Estate firms and investors manage their capital. Our Investment Management software help companies raise and preserve more capital by automating their back-office operations, increasing their investors' satisfaction, and providing them with advanced tools for better marketing efforts.
We’re looking for a Junior Payments Operations Specialist — a recent graduate with strong analytical skills and a passion for learning how payments and finance really work behind the scenes.
This is an entry-level position, perfect for someone with a degree in Business, Economics, or another relevant field, who’s detail-oriented, curious, and eager to grow in a tech-driven environment. You’ll support daily operations, help onboard clients, and gain hands-on experience working with cross-functional teams like Finance, Compliance, and Customer Success.
What You’ll Do?
Payment Operations
- Create and process payment orders; manage workflows end‑to‑end.
- Monitor domestic and international transactions and flag anomalies.
- Help process and verify payment approvals in line with policy and controls.
Onboarding & Compliance
- Run a fast, compliance‑focused onboarding process for new clients.
- Collect, verify, and organize KYC/AML and other required documentation.
- Maintain accurate internal records and dashboards.
Partner & Client Support
- Respond to payment‑related questions from clients and internal teams (Finance, Customer Success).
- Collaborate cross‑functionally to resolve issues quickly and meet SLAs.
Controls, Reporting & Improvement
- Keep dashboards and trackers up to date with clean, auditable data.
- Investigate exceptions and coordinate resolution (e.g., with Customer Success and payment partners).
- Contribute to process automation and cross‑functional projects.
