As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
The Localization Project Manager works alongside our localization teams for end-to-end for product launches, marketing campaigns, CRM, e-mails, and web content, oversee localization and QA workflow, and make sure everything is delivered on time and with high quality, including managing project queries.
This is initially a 1 year fixed-term contract, with the possibility of extension.
Main Duties
- Manage localization projects end-to-end for product launches, marketing campaigns, CRM, e-mails, and web content, oversee localization and QA workflow, and make sure everything is delivered on time and with high quality.
- Work closely with external language vendors to ensure SLA performance and monitor translation quality.
- Create, track, adhere to, and report on project budgets.
- Maintain complex localization schedules and effectively manage concurrent deadline-driven tasks.
- Adhere to established localization standards, systems, and best practices.
- Drive issue resolution and address contingencies promptly.
- Contribute to the continued improvement and streamlining of our workflows.
- Take part in meetings with the localization team and occasionally work with cross-functional teams of designers, product owners, internal reviewers, engineers, marketers, and others across the company. You will facilitate communication of localization requirements, share insights, resolve any issues and ensure that we operate in line with Welocalize's localization team overall strategy.
- Test possible tools and technologies to enable the team’s strategic goals.
- Work closely with the team members and stakeholders across various locations and time zones to drive projects to successful completion.
- Maintain clear and consistent program status reporting for team members and stakeholders.
Requirements
- 3-4 years experience in project management, preferably in multi-language programs in a role with multiple components and stakeholders.
- Experience using Jira is a must.
- Experience with Smartling would be a plus.
- Experience with localization QA would be a plus
- Experience working with remote team members.
- Excellent track record in delivering global products and understanding of localization challenges.
- Strong communication skills in English, both written and spoken. Knowledge of more languages will be a plus.
- Experience in language quality management
Key Skills & Competencies
- Deeply understand of the company values and be able to perform accordingly.
- Detail-oriented, quality-focused with the ability to manage multiple tasks effectively.
- Flexible approach to people, projects, and assignments.
- Client facing and data presentation skills.
- Excellent communication, organizational and interpersonal skills.
- Exceptional verbal and written communication skills in English.
- Experience working in a fast-paced environment. Ability to learn rapidly and master diverse technologies and techniques.
