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Job Title: Junior Billing Specialist
Location: Milton Keynes (Hybrid: 2 days in-office)
About the role:
We’re looking for a detail-oriented and proactive Junior Billing Specialist to join our Billing team, supporting the United States.
In this role, you’ll be responsible for producing accurate and timely customer invoices, helping to reduce billing queries and credit notes, and ensuring revenue is recorded correctly. You’ll work closely with colleagues across the business and support stakeholders across US time zones.
This is a fantastic opportunity for someone early in their finance career who enjoys structured, process-driven work and takes pride in accuracy and customer service.
Responsibilities:
Produce accurate, complete customer invoices in line with internal SLAs
Review invoices before issue to minimise errors and credit notes
Manage the Billing and Purchase Order mailbox, ensuring all queries and POs are logged, validated and allocated correctly
Respond promptly to internal and external billing queries
Investigate and resolve invoice discrepancies thoroughly
Work collaboratively with internal teams to clarify billing requirements
Reduce recurring billing issues by identifying and addressing root causes
Meet daily invoice volume targets set by the US Billing Manager
Maintain accurate revenue and debtor records
Support the wider US Billing team as required
To Be Successful in the Role, You Will Have:
Strong attention to detail and the ability to follow process consistently
Good numerical skills and confidence working with financial data
The ability to prioritise and organise workload in a high-volume environment
Excellent communication skills with a professional and positive approach
A customer-focused mindset and commitment to service excellence
The confidence to take ownership of issues and see them through to resolution
Resilience and the ability to work effectively across different time zones
Previous experience in billing, finance administration, or a similar role (desirable but not essential)
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
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About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
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