Provide 1st-line IT support across head office, London office and a site: support SAP B1 and cloud apps, mobile devices, Office 365, Windows clients, hardware provisioning, printing/scanning, AD, and assist external team with LAN/WAN/VPN/RDS issues.
Job Description
VVB Engineering are Mechanical and Electrical Installation services for a variety of industries. An opportunity has arisen for an IT Administrator to support the IT Manager and external IT Support team, providing 1st line support to office and site locations. This position will be primarily based from our Head Office in Chelmsford, but will be expected to service the London office and a site location once a week.
Key responsibilities:
- Provide application support to SAP B1 users
- Provide support to mobile phone and iPhone users
- Provide application support to hosted and cloud-based systems
- Configuring and issuing new hardware to end users
- Device troubleshooting - Office 365 repair, Windows updates, driver updates, software package installation and removal, printing and scanning problems
- Work with the external IT support team to complete requests relating to the Active Directory
- Working with the external IT team, supporting the LAN/WAN/VPN and RDS
What we're looking for:
- Previous experience within a similar position
- Previous experience supporting LAN, WAN, VPN and RDS
- Previous experience supporting windows client devices
- Knowledge of Office 365, Active Directory Windows 7, 8 and 10
- Educated to A level standard, or equivalent
- Excellent time management skills with the ability to work to tight deadlines
- Good attention to detail
- Ability to communicate through various mediums at various levels
If you feel you have the skills and experience required, please apply now!
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Provide on-site and remote IT support for employees across the Americas: troubleshoot macOS/Windows and SaaS apps, run new-hire onboarding, manage offboarding and hardware, support meeting room AV and events, maintain documentation, triage/ escalate requests, and assist with office moves and basic networking issues.
Top Skills:
Av (Audio-Visual)ConfluenceDnsGoogle ChromeGoogle WorkspaceiOSJIRAmacOSOktaSlackWifiWindowsZoom
Fintech • Software • Financial Services
Support and maintain production environments for corporate payments: monitor systems, manage high-priority incidents, perform triage and root-cause analysis, create remediation scripts under change control, contribute to knowledge and continuous improvement, document procedures, and participate in on-call and shift rotations to minimize business impact.
Top Skills:
Change ManagementDynatraceItilSQL
Digital Media • Marketing Tech
Provide first-line IT support and troubleshooting for hardware, software, network and account issues; deploy and maintain desktops/laptops, manage Active Directory, Intune, Defender, Microsoft 365, perform server maintenance and backups, work with third-party suppliers, and maintain IT documentation and processes to improve end-user experience.
Top Skills:
Active DirectoryDefender For EndpointDhcpDnsGroup PolicyItsmMicrosoft 365Microsoft IntuneModern WorkplaceTcp/IpVpnWindows Server
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
