IT Engineer

Full time - London or Paris (on-site or hybrid-remote) - £45 (junior) - £60k (mid)

We are seeking an IT Engineer to join our IT & Security team to play a key role in improving and scaling our IT operations, tools and process with a heavy emphasis on automation. You’ll bring technical depth and hands-on experience to help us manage and evolve everything from identity and access to endpoint management and internal tools.

• Support & Services

  • Support day-to-day IT operations, including end-user support and assisting across hardware, software, and employee lifecycle requests.

  • Refine our support tooling, documentation, and feedback loops.

  • Triage and resolve endpoint, access, and SaaS issues while designing processes to minimise future issues.

  • Managing on-site hardware and video conferencing equipment.

• Endpoint Management

  • Manage the lifecycle of Mac endpoints using Kandji, Crowdstrike, Kolide and asset management systems.

  • Improve management of Linux endpoints (currently 10% of our overall fleet).

  • Enforce baseline security policies, configuration standards, and compliance monitoring.

• Identity & Access Management

  • Administer Okta including group design, lifecycle policies, and app integrations.

  • Automate joiner/mover/leaver workflows, SCIM provisioning, and role-based access controls.

  • Partner with security, engineering and infrastructure teams to implement least privilege, MFA, and audibility across services.

• SaaS Engineering

  • Operate the technical management and integration of core SaaS platforms like Google Workspace, Slack, Notion, GitHub, and 1Password.

  • Continuously assess and enhance user engagement across tools, operational efficiency, and security posture throughout the tech stack.

• AI & Automation

  • Identify and eliminate repetitive tasks through scripting, APIs, and low-code automation tools such as Zapier.

  • Assist in building small tools, bots, or dashboards integrating LLM tools securely to streamline onboarding, access requests and reporting.

• Strong hands-on experience with Okta, Google Workspace, and Mac endpoint management

• Proficient in scripting and automation using Python, Bash, APIs, and tools such as Zapier or similar.

• Detail-oriented with strong process documentation and change-management savvy

• A builder’s mindset (creating repeatable, self-service, or AI-enhanced processes)

• Familiarity with IAM best practices (least privilege, group-based access, audit logging)

• Excellent communicator and collaborator in English with technical and non-technical team members

Nice to Have:

• Contributed to maintaining secure infrastructure and processes aligned with SOC 2, ISO 27001, and other regulatory or industry security standards.

• Experience working in a fast-growing startup

• Practical experience administering and supporting Linux endpoints

• Exposure to cloud access patterns (GCP, AWS)

• Experience using Kandji and Crowdstrike

• Interest in Web3, blockchain, cryptocurrency and smart contracts - check our Tech Blog [https://www.kiln.fi/blog] and Open-Source Contribution [https://www.kiln.fi/open-source] 

Kiln is the leading enterprise-grade rewards platform that enables institutional customers to stake assets and integrate staking & DeFi functionality into their offerings. Our API-first platform provides fully automated validators, staking & DeFi protocols access, and comprehensive data and commission management.

With $15+ billion in crypto assets staked through our platform, Kiln has established a strong presence on Ethereum, managing over 5.4% of the network through 50,000+ validators — all with zero slashing events.

Kiln serves more than 140 leading customers, including Binance, Bitpanda, BitGo, Fireblocks, VanEck, and TrustWallet.

Our team of 100 ecosystem enthusiasts brings experience from industry leaders like Google, Circle, Ledger, Chainalysis, and other prominent technology and cryptocurrency companies.

We've raised $30M in total funding from prominent investors including 1kx, Crypto.com, Illuminate Financial, Consensys, Wintermute, Kraken Ventures...

Join Kiln and help us make the web more secure, stable, decentralized, and fair!

At Kiln, our values drive us: Technical Excellence ensures top security and usability; Innovation-Driven Meritocracy elevates groundbreaking ideas; Trust and Transparency build reliability through open communication; and People First keeps our team and clients at the heart of everything we do.

• A fast-paced, bureaucracy-free work environment

• Equity share options in the business: if Kiln succeeds, we all succeed!

• Competitive salary

• Flexible holiday

• Flexible remote working

• Choose your IT equipment

• Internet connection costs covered

• Significant personal development budget (books, training)

• Overseas tech conferences budget

Kiln is an Equal Opportunity Employer

We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from all backgrounds, including women or persons with disabilities.

Our thorough process ensures the best fit for both you and Kiln, and we strive to make each step valuable and efficient.

1. Recruiter Interview (45 min)

2. Technical Interview (75 min)

3. Core Values Interview (45 min)

4. Founders Interview (30 min)

5. Offer!

Your personal information will be securely stored in our Applicant Tracking System (ATS) and will not be shared with external parties. We comply fully with GDPR regulations to protect your data and privacy.

Please note that we do not sponsor visas for persons without work authorization in your location. This role is for full-time employees only (no B2B or contractors). Thank you!