JOB DESCRIPTION
UL is currently seeking a Customer Success Intern to support UL's renewables to promote and enable adoption and implementation of UL renewables digital portfolio.
This position will be located in UL Solutions' office in Barcelona. Ideally, we are looking for a 6-month part-time or full-time internship.
RESPONSIBILITIES
- Use knowledge and relationships from guiding post-sales implementation of UL renewables digital products / services to collaborate with account owner on renewal strategy
- Coordinate post-sale activities to ensure customers are effectively adopting and utilizing software solutions
- Provide admin support with the CRM for renewables and orders bookings
- Encourage upgrades and renewals and connects customer personnel to relevant UL personnel (account managers, Sales Executives/Inside Sales Executives, Solution Architects, delivery teams, etc.) when applicable
- Under supervision, drive towards meeting post-sale and pre-renewal milestones for customer adoption of software
- Attend regular departmental and team meetings; participate as appropriate in regular industry groups such as required
- Represent company at tradeshows, technical conferences and workshops, and business development meetings, as needed.
QUALIFICATIONS
- Bachelor's and/or graduate degree in business or related field
- Fluent English and communication skills
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
- Business acumen and understanding of business sales processes Self-starter with ability to schedule and prioritize tasks and commitments;
What you'll experience at UL:
- Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
- People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
- Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit https://www.ul.com/software/renewable-energy-software-solutions
#LI-onsite
#LI-VP1
ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
We solve our customers' problems. Within Software & Advisory (S&A) services, UL Solutions' Enterprise Sustainability business focuses on solving some of the most pressing world challenges - renewables, energy transition, sustainability, health & wellbeing, return to work and people safety. We do this through Renewable Energy Advisory and Digital Services, Environmental, Health and Safety Software & Learning programs, best in class Sustainability and ESG reporting software with UL 360, advisory services, subject matter experts and Healthy Buildings testing and verification.
