International Customer Lead - (m/f/x)

Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.

About the Role

The role of the International Customer Controller (m/f/x) is crucial in navigating the rapidly evolving landscape for international customers across Europe. With accelerated consolidation and increasing demands on suppliers, this position supports the development and execution of Haleon's International Customer Strategy. The aim is to mitigate customer demands while capitalizing on opportunities, all delivered through a unified ONE Europe P&L approach.

Key responsibilities

• Support the development and evolution of the International Customer Strategy across EMEA & LATAM, leading its execution across an international customer portfolio.
• Cultivate strong relationships with Haleon BU & Markets ComEx & Sales leads, fostering a collaborative culture under the ONE Haleon, ONE EMEA/L framework.
• Develop and enhance relationships with priority international customers, positioning Haleon as a thought leader in healthcare and a strong execution partner.
• Oversee the execution of international customer contracts, ensuring compliance and driving a return on investment.
• Manage an international customer portfolio through a ONE Europe P&L, utilizing regional ComEx Team capabilities to generate and execute shopper insights.
• Deliver a “Zero Drift Mindset” at the international customer level, focusing on full customer P&L management and leveraging Haleon brands to enhance innovation and profitability.

Qualifications and skills

• Possess a university degree or higher, with over 7 years of experience managing an FMCG account team in a major European market or direct international customer management.
• Demonstrate strong influencing skills, with the ability to guide teams and foster a collaborative culture.
• Exhibit exceptional strategic, analytical, and financial acumen, along with robust presentation and communication skills.
• Be a confident decision-maker with strong problem-solving capabilities.
• Experience in project and process design/management, showcasing high resilience and proactivity.
• Fluent in English, with multilingual abilities (FR, GER, ESP, NL) and an understanding of the consumer healthcare category preferred.

Our Benefits

• Join a dynamic team in an inspiring and international environment
• Enjoy the flexibility of remote work while maintaining a healthy work-life balance. 
• We offer more than just a paycheck. Along with a competitive salary aligned with the collective agreement, you’ll receive a performance-based bonus that recognizes your contributions to our shared success. 
• We are committed to helping you balance your professional and personal life through flexible working arrangements and a comprehensive benefits package. 
• Health and well-being are a priority. We provide comprehensive health benefits, including vaccinations, regular access to our products, and sports-related perks.
• Your growth matters to us. We offer an extensive range of training opportunities, covering leadership, business skills, and technical competencies.

Diversity, Equity and Inclusion

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.