Internal Talent Mobility Partner

Looking for a new challenge?
Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply!

Internal Talent Mobility Partner

Contract: permanent

Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern. 

Salary: Circa £50,000

Location: London Docklands (Hybrid)

Reporting to: Talent Acquisition & Workforce Planning Manager

Join a team where Purpose drives everything we do, Ambition fuels our growth, Trust builds our foundation, and Respect shapes our culture.  

We're not just hiring — we're inviting you to build the future with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move. 

About Us: 

The Financial Ombudsman Service is an independent, not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers, or small businesses, and their financial service providers.  

Team Overview:
We’re not just filling roles; we’re shaping the future of our organisation. Our team is passionate about creating an outstanding candidate experience and partnering with the organisation to deliver purposeful impact.

What You’ll Do:  

As our Internal Talent Mobility Partner, you’ll shape how people grow, develop and move across the Financial Ombudsman Service. You’ll design and deliver a clear, engaging and supportive internal mobility programme that helps colleagues explore new opportunities, build their skills and take meaningful steps in their careers. Sitting within our Talent Acquisition and Workforce Planning team, you’ll work across HR colleagues and the wider organisation to ensure our people have real visibility of career pathways and the confidence to navigate their next move.

You’ll create flexible processes that make it easier for people to move where their skills are most needed, build tools that simplify career development, and partner with leaders to understand where mobility can unlock capacity, address capability gaps or support developing talent. Everything you do will help us build an agile, future-ready workforce, one that can respond quickly to changing priorities, use skills more dynamically and grow sustainably from within.

To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria: 

Minimum Criteria

• Proven experience in talent management, internal recruitment, HR advisory or a similar field focused on workforce capability or people development.
• Experience designing and implementing processes or programmes that improve workforce flexibility, mobility or skills utilisation.
• Ability to interpret and analyse workforce or HR data, with examples of using insights to drive recommendations or decisions.
• Strong stakeholder management experience, including influencing senior leaders or guiding hiring/people decisions.
• Experience using HR systems such as Workday or similar platforms that support resourcing, talent or workforce planning.

It would also be nice for you to have 

• Ability to demonstrate strong communication skills, including simplifying complex ideas and delivering clear guidance to different audiences.
• Experience contributing to or delivering change programmes, particularly those linked to people, capability or organisational design.
• Interest in skills-based workforce planning, talent marketplaces or capability frameworks.
• Ability to show strong organisational skills, managing multiple priorities in a fast-moving environment.
• A collaborative approach, with evidence of bringing teams together to solve workforce challenges.
• Ability to challenge established ways of working and introduce more flexible, efficient approaches.
• Demonstrated commitment to fairness, transparency and inclusivity in people processes.
• Adaptability, with examples of thriving in environments where priorities shift or evolve.

Why You'll Love Working With Us: 

We are a values led organisation. Our values define our culture, influence our decisions, and underpin our vision and strategy.  They set out how we play our PART through Purpose, Ambition, Respect and Trust. You can learn more about our values here: https://www.financial-ombudsman.org.uk/who-we-are/aims-values 

• Flexibility: Work your way — remote, hybrid, or in-office 

• Wellbeing: [Health plan, gym memberships, mental health support] 

• Growth: We invest in your future with [courses, mentorship, promotions] 

• Culture: Diverse. Inclusive. Collaborative. Fun. 

We also offer an attractive, competitive salary and flexible benefits to suit our people. Here’s a list of some of the many benefits and perks you can get for working with us: 

• 25 days holiday entitlement, with the option to buy extra or sell days 

• Generous pension 

• Various Family Friendly Policies, including enhanced maternity pay, carers and dependants leave 

• Employer provided benefits such as Private medical insurance, virtual GP, Critical illness cover, Life assurance cover, to name a few 

• Choice of voluntary benefits including Technology scheme, Cycle to work scheme, Will-writing service amongst others 

• Gym membership discounts, and a fully equipped on-site gym open 24/7 in London only 

Let’s Make This Easy. 

Apply in a few minutes: Please upload your CV and supporting statement

Applications need to be submitted by 23:59 on 9 February 2026

Due to high application numbers this advert may end earlier than the date specified, so please don't delay and apply now!  

A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.  

The Financial Ombudsman is an Equal Opportunity Employer. 

We celebrate diversity and are committed to creating an inclusive environment for all team We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more 

https://www.financial-ombudsman.org.uk/who-we-are/aims-values/diversity-inclusion 

Don’t miss out be part of the journey and take advantage of this opportunity. 

Authenticity of applications 

We value authentic personal applications. If we determine that your CV or supporting statement was generated using AI tools, your application may be withdrawn from consideration.