Reporting to the Operational Excellence Manager, our inside sales team supplies quotes to our customers and processes all orders through to our planning team to ensure timely bookings with our clients.
How you will do it- Request quotes and prices from suppliers.
- Produce accurate quotes for our customers.
- Follow up on quote backlog with customers to ensure delivery of revenue and margin targets.
- Accurately forecast 3-month revenue and margin performance to the Operational Excellence Manager.
- Raise orders to our suppliers.
- Dispatch orders, produce delivery notes, and relevant certifications upon request.
- Liaise with suppliers for delivery dates.
- Provide customer service including updates to customers.
- See orders through to the invoicing stage.
- Perform ad hoc admin tasks including managing the pipeline and forecast in Salesforce.
- Proficient in computer usage - including Microsoft Office 365 (Outlook, Word, Excel) and internal systems (training provided).
- Excellent customer service skills to ensure a customer-first experience.
- Strong verbal and written communication skills.
- Able to work as part of a team while managing individual workload.
- Able to work to targets and meet KPIs set by the management.
- Product knowledge in the fire suppression/detection business is an advantage.
We offer a company culture that promotes work-life balance, a commitment to continued learning and development, access to mental health support, and a fantastic benefits package including a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discounts on Johnson Controls security products, and voluntary schemes for childcare vouchers, cycle to work, eye care vouchers, and holiday purchase.
Who are we?At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent, and vehicles more efficient. We are passionate about improving the way the world lives, works, and plays. The future requires bold ideas, an entrepreneurial mindset, and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.
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