About Us
We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
This is a permanent full-time hybrid position. While we offer flexibility with office attendance, this role requires some in-office presence and cannot be fully remote.
This is a unique opportunity for an experienced and innovative communications professional to play a pivotal role in strengthening employee engagement and alignment across our organisation. Reporting to Manager for Global Internal Communications in the CEO Office, you’ll be instrumental in delivering impactful internal communication strategies that reinforce Civica’s culture and objectives.
Working across multiple channels and initiatives, you’ll partner with senior leadership to craft and deliver key messages, manage internal leadership events, and provide change management support during transformative projects. If you thrive in a dynamic environment and excel at connecting people with a shared vision, this role offers the chance to make a real difference.
- Support the development and execution of internal corporate communication strategies.
- Partner with senior leadership to deliver key messages aligned with Civica’s goals and priorities.
- Manage the corporate narrative and provide support for leadership communications in multichannel communication efforts, including newsletters, videos, town halls, vlogs, events, presentations and the intranet.
- Collaborate with colleagues on event planning and execution, including internal conferences, town halls, and employee engagement initiatives.
- Assist with change management communications to support business transformation initiatives, ensuring corporate messages align seamlessly with strategic goals and organisational change.
- Measure and report on the success of communication strategies, identifying areas for improvement.
This is an exceptional opportunity for an experienced communications professional who is passionate about delivering impactful internal communications. If you’re ready to take ownership of a pivotal role, driving engagement and alignment across the organisation, this position offers the chance to make a meaningful impact and shape Civica’s internal communication strategy.
- Proven experience in corporate communications, ideally in a fast-paced or dynamic environment.
- Exceptional written and verbal communication skills for crafting clear and engaging messaging.
- Strong stakeholder management abilities to build relationships and manage diverse expectations effectively.
- Creative and strategic thinking, with the ability to deliver innovative solutions.
- Adaptability and resilience in navigating ambiguity and supporting transformative change
At Civica, we’re passionate about what we do and the citizens we help to serve. If you’d like to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, this is your opportunity.
Join us to unlock your potential, grow your career, and make a real difference to people and communities around the world.
Why You’ll Love Working with Us
As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
- Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
- Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
- Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
- Flexible Work: We have the technology and tools to support you working in our hybrid environment.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you
