Develop and deliver global internal communications that connect colleagues to organisational strategy, change, priorities, and impact. Responsibilities include creating written and video content, managing internal channels and content calendars, supporting events and townhalls, advising stakeholders, and improving engagement through feedback and data. The role requires strong writing, storytelling, planning, relationship-building, and stakeholder engagement skills across diverse cultural and regional audiences.
At World Animal Protection, effective communication helps connect our people to our purpose, priorities and impact. We are looking for an Internal Communications Officer to create clear, engaging and meaningful communications that inform, inspire and connect colleagues across our global organisation.
Working closely with teams across the organisation, you will help deliver high-quality internal communications that bring organisational strategy, change and impact to life. You will create engaging content, internal communications plans, and help ensure that messages are relevant, inclusive and accessible for diverse audiences across regions and cultures.
This is an exciting opportunity for an internal communications professional who enjoys building relationships, creating compelling content and helping organisations engage and connect with their people.
Key Responsibilities
- Partnering with internal stakeholders to deliver internal communications that support organisational priorities and objectives; translate organisational strategy, change and transformation and impact into communications that resonate with global audiences.
- Supporting the development and delivery of communications plans for key organisational initiatives and programmes; providing practical communications advice and support to stakeholders across the organisation.
- Creating clear, engaging and high-quality content including producing written and basic video materials.
- Managing the global internal content calendar across a range of internal communications channels.
- Supporting the planning and delivery of global internal events and townhalls.
- Managing and continuously improving internal communications channels; gathering feedback, insight and data to improve communications effectiveness and colleague engagement.
- Championing inclusive, ethical and purpose-led storytelling across internal communications.
Skills, Knowledge and Expertise
- Experience in internal communications, employee engagement or organisational communications in complex or changing environments.
- Excellent writing, editing and storytelling skills, with the ability to simplify complex information for different audiences creatively.
- Good experience creating graphics and recording and editing videos.
- Experience using content management systems and email/marketing platforms.
- Experience developing and delivering internal employee events or townhalls.
- Strong stakeholder engagement skills; strong relationship-building and influencing skills.
- An understanding of global organisations and how to balance local relevance within global frameworks.
- Strong planning and organisational skills, with the ability to manage multiple priorities effectively.
- Sound judgement and the ability to work independently while collaborating effectively with colleagues.
Experience working strategically as well as operationally would be advantageous but is not essential.
Why join World Animal Protection?
You will join a global organisation committed to improving the lives of animals worldwide and play an important role in helping colleagues stay connected to our mission, priorities and impact. Working with diverse teams across regions and cultures, you will help shape communications that strengthen engagement, build understanding and support positive organisational change.
Benefits
- All staff are entitled to 24 days of annual leave per calendar year (from January 1 to December 31). In addition, there are 2 Global Wellbeing midyear closure days and 3 additional days to be taken at the end of the calendar year, as determined by World Animal Protection. For part-time staff, holiday entitlement is prorated accordingly
- An increase to annual leave through length of service - 1 additional days leave after each years' service up to max 5 days.
- Opportunity to flex public holidays to an alternate day that better suits an employee and their beliefs.
- A range of 'Inclusivity Benefits': to aid belonging and inclusion at work, and to give our employees support in the moments they most need it:
- Bereavement/Compassionate Leave (10days)
- Carers/Dependent Leave (3 days)
- Disability Leave (10 days)
- Menstrual and Menopause Leave (12 days)
- Pregnancy Loss Leave (10 days)
- Fertility Treatment Leave (5 days per cycle, up to max 3 cycles)
- Gender Affirming Medical Leave (20 days)
- Companion animal bereavement Leave (2 days)
- Pawternity’ leave (2 days)
- World Animal Protection have a generous Pension Scheme – World Animal Protection contribute 6% and the employee must contribute a minimum of 4%.
- Employees are entitled to 2 days Volunteer Leave (pro-rata) a year to volunteer for a cause that matters to them
- Full time staff work 35 hours per week Monday to Friday. Actual working hours are flexible however as a global organisation working hours would need to fit with the requirements of the role. In most circumstances, employees can start between 8am and 10 am and finish between 4pm and 6pm however there may be occasions for the need to work outside these hours
- All World Animal Protection employees receive Life Assurance. Under the Death in Service benefit scheme the employee will receive 3 x annual salary to go to their nominated beneficiary (only applicable if you are in the pension scheme)
- We offer excellent Family Friendly Policies – enhanced Gender-Neutral Parental Leave for new parents
- Flexible working options including compressed hours
- Interest-free season ticket loans are available to all staff after 6 months service, the cost of which is deducted from your salary over the course of the year.
- Cycle to work scheme, a tax-free way to purchase your bike, the cost of which is deducted from your salary over the course of a year.
- We offer a free and confidential Employee Assistance Programme (EAP) from an independent provider of employee support services. The EAP is available 24 hours a day, 7 days a week and is accessible by telephone, email or online and is available in many languages. The service is there to help with a wide range of work, family and personal issues.
- We cover the cost of an annual eye test.
- Where job vacancies occur, we encourage internal applications, we have a good track record of offering existing staff promotions.
- We are committed to ensuring our employees have the appropriate qualifications and skills to fulfil their job role and progress their careers. World Animal Protection invests in employee’s development by offering opportunities to undertake studying for relevant qualifications paying professional membership fees and agreeing suitable study leave
About
At World Animal Protection, we are a global organisation dedicated to ending the exploitation of animals. For over 75 years, we have been at the forefront of animal welfare, exposing cruel systems, promoting animal-friendly alternatives, and influencing policy change. We aim to create a world where animals live free from cruelty and suffering.
World Animal Protection London, England Office
London, United Kingdom
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