Internal Communications Lead

Internal Communications Lead

Division – Operations

Department – Communications

Team – Internal Communications

Salary – National (Edinburgh and Leeds) ranging from £49,600 to £65,000 and London £54,500 to £70,000 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more - Life at the FCA

 In the Communications department, we change opinions and behaviours to protect consumers and enable a thriving financial services market. It’s an exciting time as we’ve recently expanded our team and changing how we do things to deliver more engaging, insight-led, audience focused communications. If you want to be part of a supportive and fun team, working across a wide range of issues and are ready to be challenged, curious and creative then come and join us.

The Internal Communications team is at the heart of the employee experience, managing employee communications across the FCA. The team provides expert advice and guidance to colleagues across the FCA who want to deliver important messages to stakeholders throughout the organisation. The team sits within the wider Communications department which includes colleagues working on public affairs, news, our external website and publications.

What will you be doing?

• Working with the Manager to guide the Internal Communications team, ensuring that the team works collectively to implement the internal communications strategy and deliver a range of engaging communications which inform and inspire colleagues

• Line management duties for one or two Senior Associates in the team, setting objectives, providing advice and support, overseeing insight-led communications plans for announcements and assessing performance

• Overseeing the strategy and implementation of specific high-profile projects, working closely with the Communications Business Partner, on issues such as:

  • Employee engagement and the HR people plan

  • Large change and transformation projects

  • The FCA’s strategy

• Guide the strategy for content and channels, expanding and improving on our current operations. You will draw on experience, industry best practice and internal consultation when drafting the strategy

• Plan, deliver and respond to high-risk and complex internal communications issues

• Represent internal communications on project boards and reviewing relevant committee papers where internal comms input is needed

What will you get from the role?

Play a key role in influencing and driving active engagement with the FCA’s mission, helping shape the dialogue both internally and across the financial sector.

Gain invaluable experience managing high-profile, large-scale change and internal communications initiatives, working with a wide range of stakeholders and audiences.

Be part of a fast-paced, multidisciplinary Communications department where your ideas and input make a real difference.

Join a team that prioritises continuous learning and professional development, offering real opportunities to expand your skills and advance your career.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.  (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Significant experience of creating and delivering internal communications strategies, including working on successful multi-channel communications or change programmes

• Experience of delivering organisation-wide or local internal communication plans on multiple issues

• Proven experience of providing strategic internal communications advice to senior management

Essential

• Ability to communicate clearly, concisely and in a compelling way verbally and in writing, for diverse audiences

• Ability to build strong working relationships both internally and externally, to persuade and influence and gain credibility and respect from all areas of the organisation

• Strong planning and organisational skills and experience of working in a high-pressure environment, managing multiple project workstreams

• Ability to work as part of a team as well as exercise your own judgement and initiative

• Ability to balance, prioritise and manage competing demands

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Lead Associate role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa  

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)  

• Life assurance of eight times your basic salary  

• Income protection   

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares.  We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Lead Associate – Corporate

• Advert Closing Date: 15th May

• CV Review/Shortlist: w/c 19th May

• First Round Competency based interview: w/c 26th May

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: Vivien Durgo at [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.