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About the role
Have a passion for communications and an interest in technology? We might have the perfect role for you…
This is a 12-month Fixed Term Contract with the potential for an extension.
DS Smith and International Paper have recently combined to create the global leader in sustainable packaging solutions. We are two of the leading producers of sustainable packaging, containerboard and pulp products across Europe and the US.
Reporting to the Employee Experience Senior Manager, the Channels Manager will build the strategy and lead the development of internal channels for the newly combined EMEA region.
The successful candidate will:
- Work with the global team and ICBPs to integrate channels where appropriate.
- Build a new, employee-first channel strategy that drives conversation, collaboration, and connection across the organisation.
- Build a content strategy in line with the company purpose, narrative, values, culture and business plan.
- Measure and use the data to inform our decisions.
Why join us?
The Communications team is deeply embedded in the business, acting as trusted advisors to drive meaningful, measurable communications that help achieve our company’s ambitions. Our internal channels play a vital role in informing and inspiring our people, facilitating open conversations, building strong communities, and enhancing alignment, engagement, and enablement across the company.
At DS Smith, you’ll have the opportunity to influence at a global scale, work with a passionate team, and make a real impact on the future of our culture as well as on the future of our planet, as we build together the global leader in sustainable packaging solutions.
About you
Experience:
- Extensive internal communication channels experience in large complex, global, matrix organisations.
- Proven experience in developing and implementing a successful, world-class channel strategy for wired and non-wired employees.
- Strong track record in data-driven decision-making.
- Abreast of best practice and latest thinking in channel options and new tools on the market – good external network.
- Experience with building or revamping modern company intranets.
- Experience with integrating channels and working on M&A communications.
Technical Requirement and skills:
- Digitally savvy, data-driven and results oriented.
- Expert in tools such as Poppulo and Office 365 - Power BI, Viva Engage, SharePoint, MS Teams and Town Halls.
- Excellent project management skills – the ability to manage multiple complex projects simultaneously, while able to deliver results under pressure and to tight deadlines.
- Excellent communication skills; both written and verbal.
Benefits
- Competitive salary
- Discretionary bonus scheme
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme
Location: This is a full-time role, split between home working and our Head Office in Paddington, London.
We’re DS Smith, the company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change.
Today, we operate in more than 30 different countries, supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America.
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
