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Gentrack

Intermediate Technical Consultant

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In-Office
London, Greater London, England
In-Office
London, Greater London, England

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Join Veovo - Be at the forefront of developing technology that is transforming the air travel industry. 

Veovo is a market leader in Airport Smart Technology. With a global footprint of customers and capabilities that cover Airport Operations, Revenue management and Passenger Flow. Some of the world’s largest airports rely on Veovo.
 Focused on driving airport performance, our solutions enable airports to handle more aircraft and more passengers, with less delays and less queues. Our platforms are built on a modern tech stack, often delivered from the cloud as SaaS and leveraging intelligence to enable our customer to “go brilliantly”.

As a Veovo Technical Consultant, you will foster collaboration between Veovo and our airport subject matter experts, and across the wider airport stakeholder environment. You will capture and understand airport requirements through workshop and observational sessions, and build, configure, and integrate Veovo to achieve brilliant quantifiable results.  To provide the best customer experience you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, providing thought leadership and technical delivery expertise as required.

As this is a customer-centric airport technology role, and our business is within the global airport market, a reasonable level of travel is required.

In this role you can expect to:  

  • Analyse customer or new product requirements and specification writing
  • Implementation of Veovo products and solutions
  • Provide customer training
  • Programming of software modifications and development of deployment-specific integration and configuration
  • Technical documentation of deployed solutions and user documentation
  • Assist with software and process Quality Assurance
  • Provide 24 hour on-call problem resolution support (Rostered)
  • Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers

What you will need for this role: 

    • +3 years’ experience in a similar role
    • Strong analytical, problem solving and critical thinking skills
    • Proven ability to understand and communicate technical and business concepts
    • Ability to collaborate and build strong product delivered solutions
    • Technical and programming skills in one or more of the following:
      • Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL)
      •  C# .NET
      • JavaScript and Angular framework
    • Demonstrate coding best practise against industry coding standards
    • Working knowledge of SDLC methodologies
    • Capable of using standard desktop software packages
    • Personal responsibility and the ability to work in a team or autonomously
    • Experience in the Airport / Airport Technology sector would be useful

    What we offer:

    • Working with cutting edge technologies in a small and ambitious team in a flat company structure 
    • Rapid growth opportunities and structured professional training 
    • Flexible working hours and remote work possible
    • Exciting and innovative projects in the aviation industry

    #LI-AF1

    Gentrack London, England Office

    203 Eversholt Street, London, United Kingdom

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