Data Analyst - Insurance

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status. 

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the role

A wonderful opportunity for a Data Analyst to join Ocado Group’s Legal and Integrity team on a FTC basis of 12 months. In this role, you will be responsible for overseeing, designing, developing and maintaining key data sets to facilitate analysis and reporting at a strategic level and report into the UK Insurance & Relationship Manager. You will have the opportunity to work with a number of stakeholders such as Head of Insurance, UK Insurance & Relationship Manager, and Insurance Claims team. You will also work closely with Data stewards and other data analytics resources business-wide.

Accountabilities

• Engaging with users to understand their reporting requirements, including anticipated future needs
• Supporting Group Head of Insurance and UK Insurance & Relationship Manager in managing multiple data sets and facilitating consistent and reporting to key stakeholders

• Overseeing expansion and enhancement of the data analytics capacity for Insurance management purposed

• Reporting into the Motor Claims Costs and Strategic Project Group

• Designing, building and developing scalable and robust cloud-based data analytics and leading the production and maintenance of a suitable dashboard

• Ensuring that design & content requirements are properly captured and effectively communicated to stakeholders where development is required
• Developing and enhancing data solutions with the goal of improving workflows and driving down claims and associated costs through a data-driven approach.
• Using effective project management tools (e.g. Jira, Gitlab) within the Ocado Technology approved stack, ensuring efforts are in line with wider business direction and tools
• Ensuring designs and plans are within the defined frameworks typical for Ocado Group, and selecting / utilising technologies from the Ocado Technology approved stack only
  

Essential criteria

• Accomplished analyst with experience working with Big Data, ideally with 3 or more years analytical experience
• Technical skills in the manipulation, analysis and visualisation of quantitative and/or qualitative data to “tell a story”. E.g. SQL, G-Suite, Looker
• Comfortable communicating with technical and non-technical senior management and key stakeholders
• A proven track record of identifying and delivering actionable insight and demonstrable business change through the application of analytics with a product mindset
• A critical thinker, with the curiosity to be constantly on the lookout for opportunities and the confidence to challenge and push back
• Comfortable in operating autonomously in ambiguous environments
• Experience adapting to a fast-changing environment

Desirable:

• Experience with experimentation and hypothesis testing
• Python, Java Script  (or other scripting language)
• Experience working in an Agile environment
• First class or 2.1 degree with a demonstrable highly numerate or social science content (such as maths, economics, statistics, operational research, data science, psychology, analytics

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

30 days ‘working from anywhere in the world’ policy 

Wellbeing support through dedicated apps and an Employee Assistance Programme

25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)

Pension scheme (various options available including employer contribution matching up to 7%)

Generous Private Medical Insurance (within the first month of joining!)

Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 

22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete) 

Train Ticket loan (interest-free)

Cycle to Work Scheme

Free shuttle bus to and from Hatfield Train Station to the Hatfield offices 

Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices

Opportunity to participate in Sharesave and Buy as You Earn share schemes

15% discount on Ocado.com and free delivery for all employees (within the first month of joining!)

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