Insights Director

Job Description:

Introduction

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

CARAT is an important part of our world-class offering - an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

We’re hiring an FTC Insight Manager to work on a hybrid basis from any of our offices in the UK, from February 2026 until February 2027.

 Role Summary

The Insight Manager sits within the Dentsu Global Strategy & Insight team, supporting global initiatives and leading the development of insight-led solutions across key clients and strategic opportunities. 
The role blends rigorous research, cultural intelligence and innovative problem-solving to create work that is grounded in real human understanding. It supports idea development, strengthens strategic narratives and shapes new solutions that elevate Carat’s offer. 

The Insight Manager also helps embed the Designing for People framework across markets, ensuring Empathy, Define and Learn remain central to our approach. 

WHY THIS ROLE MATTERS 
Insight is critical to how Dentsu creates value. 
This role turns intelligence into actionable direction, ensuring our strategies, briefs and ideas reflect real behaviour, cultural context and category dynamics. 

This role matters because it: 

Translates complex data into simple, strategic narratives that guide decision-making 
Strengthens the quality and impact of pitches, propositions and client programmes 
Ensures global insight products are deployed consistently and effectively across markets 
Identifies emerging cultural, behavioural and category shifts that shape future strategy 
Builds capability across the network, raising the standard of insight-led thinking globally 
Helps shape new ways of working, new tools and new propositions for clients 

The Insight Manager is central to how Dentsu moves from information to insight, and insight to action.

Key Responsibilities

Responsibilities include, but are not limited to: 

Supporting the development and deployment of Global Research & Insight products 
Equipping the Global Strategy team with insight tools for cross-sell and upsell conversations 
Delivering high-quality research outputs with clear strategic recommendations 
Helping strategists and client teams embed insight into their everyday work 
Coordinating multi-market insight inputs for pitches and major briefs 
Managing relationships with third-party research partners and intelligence suppliers 
Ensuring best practice in applying the Designing for People framework to client and internal work 

Qualifications & Skills 

Proven background in media, communications or consumer insight 
Ability to build research solutions and work creatively with multiple data types 
Solid understanding of marketing effectiveness and business drivers 
Strong presentation, storytelling and stakeholder-management skills 
Robust project management capabilities 
Collaborative mindset suitable for global, multi-market environments 
Curiosity about culture, technology and innovation

What we offer

• This is an FTC role to work on a hybrid basis from any of our offices in the UK, from February 2026 until February 2027

• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. 

Inclusion and Diversity

At dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at [email protected], quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

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