Inside Sales Representative (m/f/d)

Wolters Kluwer is a global leader in information services and solutions for professionals in the finance, tax and accounting, risk and compliance, health and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

We are currently looking for an Inside Sales Representative to join our team.

Mission:

As an Inside Sales Representative, your role involves sales activities, utilizing specialized skills to handle non-standard sales problems. You will evaluate sales inquiries more critically and offer tailored solutions to customers, improving the overall sales process and outcomes.
Responsibilities:

• Lead Generation & Qualification: Proactively identify, research, and qualify potential leads through outbound calls, emails, and online tools.
• Initial Customer Contact: Engage with prospective clients to understand their business needs and pain points, and generate interest in our solutions.
• Appointment Setting: Schedule meetings and product demonstrations for the field sales or account executive teams.
• CRM Management: Accurately record and update all customer interactions, lead details, and activity in the CRM system.
• Campaign Follow-Up: Support marketing and sales campaigns by following up on inbound leads and event attendees.
• Collaboration: Work closely with field sales, marketing, and business development teams to align strategies and ensure seamless handover of qualified opportunities.
• Market Intelligence: Gather insights from conversations with prospects to share with the wider team and help improve targeting and messaging.

Skills:

• Complex Customer Service Orientation: Handle intricate customer needs.
• Targeted Sales Techniques: Tailored sales strategies for specific scenarios.
• Sophisticated Communication Skills: High-level communication proficiency.
• Advanced CRM Software Use: Expert use of CRM tools.
• Exceptional Organization: Superior task and time management skills.
• Advanced Attention to Detail: High degree of accuracy and precision.
• Data Interpretation: Ability to analyze and interpret sales data effectively.
• Comprehensive Product Knowledge: Extensive understanding of products/services.
• 1+ year of previous experience in sales.

If you think that you have the needed requirements click on the apply button to join us and #bethedifference. If making a difference matters to you, then you matter to us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or any other protected status, in accordance with local regulations.

#LI-Hybrid

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.