Innovation and Data Strategy Lead Benelux

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

This new Benelux role within the Strategy & Operations team will bridge business strategy, data science, advanced data analytics and commercial operations to   accelerate and improve decision making on how our Benelux organization operates and delivers value.

The focus is on accelerating and maximizing business impact, identifying untapped business opportunities, and deploying innovative capabilities such as AI and advanced analytics. The role acts as the Benelux connection to global (WW) functions, ensuring alignment, knowledge exchange, and representation of local needs.
Additionally, the role leads acquisition and management of external data assets and digital health projects, positioning Benelux as a frontrunner in customer-centric, data-driven engagement and innovation.

The role is office-based in Utrecht (NL) and Braine l’Alleud (BE), with regular transfers between both sites.

Build, implement and maintain the Benelux data strategy, covering both internal and external datasets.

• Develop and implement robust processes to ensure data quality, integrity, security, and regulatory compliance across countries and across departments.
• Build and execute the strategy for external data acquisition, ensuring alignment with business priorities and growth ambitions.
• Champion a data-driven culture across the Benelux organization.
• Represent Benelux needs within global and regional data initiatives, ensuring strong connectivity with enterprise frameworks.

Develop data-driven capabilities to enable optimized customer engagement in Benelux, across therapeutic areas and stakeholder groups.

• In close collaboration with BI&T, exploit available datasets to the full and convert them into immediately actionable business insights, ensuring engagement activities are tightly linked to sales objectives and market growth potential.
• Provide insights and tools to field leads (commercial, medical and access), to optimize practices in the field, advanced segmentation, and efficient resource allocation. Develops tools to monitor the compliance to best practices and business rules.
• Identify new engagement opportunities to unlock business potential, particularly for growth brands, with emphasis on AI, automation, and advanced analytics.
• Influence senior stakeholders with actionable strategies and evidence-based recommendations.
• Ensure all activities comply with ethical standards, regulatory requirements, and data privacy legislation.

Lead digital health projects that create new opportunities for engagement, value delivery, and differentiation.

• Shape and execute the digital health vision and roadmap in Benelux, identifying opportunities, design and implement impactful projects (including pilots), delivering measurable business and patient value.
• Build expertise, partnerships, and internal capabilities in digital health: scout and evaluate innovative solutions, collaborate cross-functionally (medical, commercial, BI&T, MAx), and foster knowledge sharing to embed digital health in everyday business practices.
• Ensure compliance and market readiness: navigate regulatory, data privacy, and reimbursement requirements, while driving adoption of digital health solutions that strengthen customer engagement and brand performance.
• Represent BMS in external forums and industry associations: actively contributing to digital health workgroups of pharma.be and VIG, shaping the local ecosystem and advocating for the company’s position.

• Business acumen, linking strategy to sales performance and business growth.
• Strong knowledge of customer engagement models (personal and non-personal).
• Expertise in data strategy, governance, and external data management in regulated environments.
• Excellent knowledge of CRM systems (e.g., Veeva) and AI applications supporting customer engagement, with both technical and functional expertise.
• Ability to apply AI and advanced analytics to create efficiencies and uncover business opportunities.
• Experience with digital health innovation and new engagement capabilities.
• Excellent collaboration skills, with a track record of cross-functional teamwork.
• Strategic and execution-oriented, with strong influencing and project management skills and change agility.

• Master’s degree in Life Sciences, Business, Data Science, or a related field.
• 8–12 years of relevant experience in pharmaceuticals, healthcare, or another highly regulated industry.
• Demonstrated experience in data acquisition and data models, AI-enabled solutions, and omnichannel approaches.
• Hands-on experience driving field effectiveness and digital health or innovative engagement projects.
• Strong knowledge of compliance frameworks (GDPR, industry codes).
• Ability to manage technical implementations of new tools and systems in complex IT ecosystems.
• Excellent team player and strong communicator with a positive mindset and can-do attitude.
• Experienced in navigating a highly matrixed organizational structure across interconnected teams and geographies
• Fluency in English; proficiency in Dutch and/or French strongly preferred.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.