Maintain and support on-site studio IT infrastructure: troubleshoot systems, administer Windows servers, perform maintenance/patching/backups, coordinate vendors, monitor server health, support networking and remote users, manage onboarding/offboarding and assets, and collaborate with global IT teams on deployments and building-management incident response.
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Infrastructure engineer to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
- Perform general technical troubleshooting and give consultation to development teams. Support incident discussion and resolution.
- Maintain detailed and accurate documentation on configurations, changes and standard operating procedures.
- Coordinate with vendors and service providers for software and hardware support.
- Monitor server health and system performance to ensure uptime and reliability for critical building systems.
- Perform routine server maintenance, including patching, updates and backups, with a focus on minimizing disruptions to critical operations.
- Administer Windows server and related server applications.
- Participate in incident response and emergency procedures related to studio building management systems.
- Coordinate and maintain local studio IT infrastructure and collaborate with global IT and studio management on server room upkeep and building modifications.
- Collaborate with international IT team in system development, testing and release.
- Support network, security, and linux teams in their operations.
- Efficient onboarding and offboarding of users.
- Provide support for users in overseas studio locations and working remotely.
- Manage inventory and assets.
Requirements
- Knowledge of Windows Systems (Client and Server).
- Advanced knowledge of PC and laptop support, combined with a strong awareness of current hardware trends and innovations.
- Experience with Intune deployment.
- Troubleshooting skills.
- Experience managing a virtualized infrastructure.
- Experience with Google Workplace, Office365, Atlassian Suite.
- Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN).
- Ability to work flexible hours around IT infrastructure upgrades and migrations.
- This is a full-time, on-site role, requiring your presence in the office to support teams collaboration.
Nice to have
- Basic knowledge of public cloud environments like AWS, Azure.
- Experience administering server hardware.
- Experience in automation and deployment tools.
- Experience with version control systems (Git, Perforce).
- Experience with backup software (Commvault, Veeam, Netbackup).
What we offer
- An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel.
- An open, collaborative environment where ideas are welcome and encouraged.
- A managerial team consisting of highly experienced game developers at the top of their fields.
- Sharing hobbies and passions with like-minded colleagues.
- Inclusive environment with many activities organized by the studios or the employees.
- Commitment to making the best game possible for the fans, including listening to community feedback.
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