Industry Technical Advisor

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Join Kyndryl as an Industry Technical Advisor and play a key role in enabling our sales teams to deliver exceptional value to clients. This is an exciting opportunity for a motivated, strategic thinker to help shape how we go to market, supporting growth and driving impact through informed, consultative sales enablement.

What You’ll Do

As an Industry Technical Advisor, you will:

• Serve as a trusted expert to the sales organisation, equipping teams with the content, tools, and insights they need to sell effectively.

• Improve every stage of the buyer journey by optimising sales interactions to generate leads, deepen client relationships, and identify new opportunities.

• Develop and deliver engaging training, sales enablement content, and messaging that aligns with customer needs and business priorities.

• Translate buyer behaviour and market intelligence into practical guidance and materials for sales teams.

• Partner with Marketing, Sales Operations, and other internal teams to co-create client-facing materials and track sales performance.

• Use data and sales metrics to evaluate enablement strategies, drive continuous improvement, and scale best practices.

What You Bring

• Proven experience in sales enablement, technical sales support, or sales training, preferably in a complex B2B or technology environment.

• Strong understanding of buyer behaviour, go-to-market strategy, and the enterprise sales lifecycle.

• Ability to simplify complex technical concepts into compelling, client-centric messaging.

• Experience using analytics and feedback to refine enablement materials and track business outcomes.

• Excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders.

• Background in technology consulting, industry advisory, or enterprise IT solutions is a strong plus.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialise in a specific sector, you can find your opportunity here

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritises customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others.

Sales Enablement / Technical Pre-Sales Experience

• X–years of experience supporting sales teams in a technical or advisory capacity.

• Demonstrated success in creating and delivering sales enablement content (presentations, playbooks, battlecards, etc.).

• Experience aligning sales strategies with buyer needs and market positioning.

Industry or Domain Expertise

• Strong understanding of one or more industry verticals (e.g., financial services, healthcare, government, manufacturing).

• Ability to speak credibly about industry-specific challenges and how technology solutions address them.

Technical Acumen

• Familiarity with IT infrastructure, hybrid cloud, digital transformation, and enterprise technology trends.

• Understanding of how enterprise IT services and solutions are scoped, sold, and delivered.

• While not a hands-on technical role, a background in solution architecture, IT consulting, or technical project management is highly beneficial.

Sales Process & Go-to-Market Understanding

• Experience working with sales teams on pipeline development, deal strategy, and client engagement.

• Familiarity with sales methodologies is a plus.

Communication & Collaboration

• Strong written and verbal communication skills.

• Experience presenting to and influencing senior stakeholders (both internal and client-side).

• Ability to work cross-functionally with sales, marketing, product, and operations teams.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.