For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents.
Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them.
We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses.
Job DescriptionWe're looking for a motivated and results-driven Inbound Sales Executive to join our growing sales team in Crewe, United Kingdom. In this role, you will be responsible for managing inbound customer inquiries, qualifying leads, and converting prospects into loyal customers. You will work in a fast-paced environment where your ability to build relationships, communicate effectively, and close deals will directly impact your success and our organisation's growth.
- Respond promptly to inbound customer inquiries via phone, email, and chat, providing professional and courteous service
- Qualify leads by understanding customer needs and determining fit with our products and services
- Deliver compelling product presentations and demonstrations tailored to customer requirements
- Negotiate pricing and contract terms to close sales while maintaining profitability
- Maintain accurate and detailed records of all customer interactions and transactions in our CRM system
- Meet and exceed monthly sales targets and key performance indicators (KPIs)
- Build and nurture long-term customer relationships to encourage repeat business and referrals
- Collaborate with the sales team and other departments to ensure seamless customer onboarding and satisfaction
- Identify upselling and cross-selling opportunities within the existing customer base
- Continuously update product knowledge and stay informed about market trends and competitor offerings
- 2-3 years of proven experience in inbound sales or outbound sales
- Demonstrated track record of meeting or exceeding sales quotas and revenue targets
- Proficiency with CRM software and sales automation tools
- Excellent verbal and written communication skills with strong presentation abilities
- Active listening and consultative selling skills with the ability to understand customer pain points
- Strong organisational and time management skills with the ability to prioritise multiple tasks
- Problem-solving mindset with a customer-focused approach to handling objections
- Ability to work independently and as part of a collaborative team in a target-driven environment
- Sales certifications or professional development in sales techniques (preferred)
- 25 days holiday + bank holidays
- Annual salary review
- Pension plan
- Life assurance
- Employee fuel card scheme
- Electric Vehicle salary sacrifice scheme
- Employee assistance programme
- 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
- Time off for fertility treatment and in the event of pregnancy loss
- ‘Cycle to work’ scheme
And of course, you will be part of a modern office space in Crewe that will provide you with an outstanding working environment.
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
