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The Senior Mid-Market Account Manager will build and deepen relationships with mid-market clients, empower their growth, manage deal cycles, and collaborate with internal teams to enhance client experiences and ensure success.
We're Houst 🏠: A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. We’ve grown fast. Since launching in 2015, we’ve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – we’re operating in over 20 cities globally, from Auckland to Lisbon, and there’s a lot more to come. From holidaymakers to full-time landlords, host happiness is central to everything we do.
Key Responsibilities:
- Efficiently manage and grow your inbound sales pipeline.
- Respond promptly to enquiries from prospective clients.
- Qualify leads and pitch Houst’s services via calls and emails.
- Maintain a high conversion rate from initial contact to signed agreement.
- Collaborate with other teams to ensure a smooth onboarding process for new clients.
- Proven experience in inbound sales, ideally in a startup or SaaS environment.
- Strong communication skills (verbal, written, and interpersonal).
- Naturally competitive and results-driven.
- Prior experience in sales or a client-facing role (required).
- Familiarity with Close (CRM) is a plus.
- Comfortable working from our London office 3x a week (Monday, Wednesday, and Friday)
- Willingness to work occasional Saturday mornings (as part of a team rota).
- 25 days holiday
- Hybrid working (3 days in our London office, 2 days WFH)
- An extra day off for your birthday - because who wants to work on their birthday?
- Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
- Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
- Pension - We provide a pension scheme for all permanent employees
- MacBook - for business use
Salary: £26,000- £28,000 (DOE) + Uncapped Commission
Houst London, England Office
14 St John's Square, London, United Kingdom, EC1M 4NL
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