Implementation Consultant - Arabic speaking

• Conducting business analysis and information gathering sessions to understand the customer's requirements.

• Working with the customer’s implementation team to configure TeamMate software, ensuring it is aligned with the customers' business process and meets their requirements.

• Training the customers’ end-users on software functionality prior to go-live.

• Providing ad-hoc customer support.

• Working as the key interface between development, product management teams and customers.

Senior Professional Services Consultant Key Skills:

• Experience implementing a B2B configurable software is preferred.

• Internal Audit experience would be desirable

• Ability to work autonomously and independently.

• Strong customer service skills, a good listener, ability to effectively manage customer expectations, comfortable engaging with customers both virtually and face to face.

• Tenacious individual who enjoys working with people from different backgrounds and nationalities.

• Excellent organisational and communication skills, both written and verbal.

• Willing to travel when customers prefer onsite delivery of services.

• Flexibility in terms of accommodating customer engagements which may change at the last minute.

• Outstanding presentation skills demonstrating flair and enthusiasm.