IBP Digital Process Transformation Lead

Job Title: IBP Digital Process Transformation Lead

Closing Date: 3rd June

Diageo is the world’s leading premium drinks company with an outstanding diverse collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose – Celebrating life, every day, everywhere – has an important role in our company, for our people, our diversity, our brands, in how we perform and how we create shared value.

As the home of iconic brands such as Baileys, Guinness, Smirnoff, and Johnnie Walker, at Diageo we source, produce and deliver 6.5 billion litres of world-leading products every year across 180 markets globally. Because of this huge undertaking, we rely on highly efficient systems as well as the very best talent to make sure our businesses continue to run efficiently. To give you some idea of the scale of our operation, over half of our 30,000 employees work in our supply chains. We have teams in over 100 sites across more than 30 countries, but what matters is that wherever you work, you will belong to a diverse, inclusive team where there are opportunities for everyone.

Whether you work in planning, logistics, technical teams or manufacturing, you’ll be a member of an innovative, dynamic organization. We set ourselves the highest standards, and our practices have earned us international recognition. And its people with energy, dedication and problem-solving skills who’ll help us get even better. In return, we offer a world of opportunities for you to explore, to craft and progress your career.

About the Role

The IBP Digital Process Transformation Lead is responsible to enable the transformation of Diageo IBP process thru the implementation of Organization, Process and Technology initiatives to enhance operations, improve decision-making, and drive sustainable business performance.

You will play a key role in connecting will all the critical collaborators, ensuring all voices are heard and guaranteeing we motivate change where needed, in alignment to global standards. Will also ensure new solutions is fit for use in the region, ensure market readiness for i-IBP (intelligent integrated business planning) deployment across people, process, data and technology, and successfully rollout new processes and tool functionalities, driving fully adoption to unlock business benefits.

You will be expected to display the following skills to be successful:

• Visionary Leadership: Inspires and aligns teams around a shared vision for transformation, fostering a culture of innovation and continuous improvement.

• Change Management: Guides organizational change by effectively communicating the need for transformation, addressing resistance, and championing new initiatives.

• Collaborative Influence: Builds strong relationships with team members at all levels, driving consensus and collaboration to achieve transformational objectives.

• Strategic Agility: Adapts to changing market dynamics and organizational needs, continuously refining strategies and initiatives to drive long-term success.

• Team Development: Develops and empowers talent within the organization, providing coaching, mentoring, and opportunities for growth to build a high-performing team.

Top Accountabilities

• Drives implementation and adoption of new process, people, data and technology elements of i-IBP

• Drives a Building blocks driven forecast with clear assumptions and reconciliation process

• Deploys standardised framework to incorporate Customer and Consumer  insights into IBP process

• Develop organization capability to deliver transparency on soft vs hard risks and S&OP vs O&R

• Support delivery of robust Customer Stock In Trade Analysis capabilities

• Supports development of price and Promotion elasticity studies for Volume/Price analysis

• Drives Demand Radar adoption

• Supports organization maturity interventions: Operating model & reporting lines review, IBP / Demand team with the right level of staffing, seniority, skills (domain, digital, business, influencing)

• In partnership with the Regional IBP leader, drives Health Check assessment and key interventions to achieve targeted maturity levels.

• Ensures implementation of strong data governance across all IBP data elements.

• Ensures right reporting capabilities are in place to support new i-IBP Process effectively.

• Owns BCP plan design and execution

Experience, Skills & Capabilities Required

• Strong IBP foundation following Oliver Wight’s process standards with strong cross-functional collaboration.

• Expert in Supply Chain fundamentals, including demand and supply balancing, inventory management, capacity management, etc.

• Proficiency in project management methodologies and tools, with a track record of successfully leading complex transformation projects.

• Strong understanding of business process optimization, performance measurement, and change management principles.

• Familiarity with data analysis tools and techniques, enabling data-driven decision-making and performance monitoring.

Previous Successful Experience

• Strategic Planning and Transformation: Demonstrated experience leading strategic planning processes and implementing transformational initiatives in multinational corporations.

• Change Management: Proven track record of driving organizational change, overcoming resistance, and fostering a culture of innovation and agility.

• Project Leadership: Experience leading cross-functional teams and managing complex projects from inception to implementation, delivering tangible business results on time and within budget.

• Market Knowledge: Deep understanding of market dynamics, regulatory environments, and cultural nuances across different countries in the LAC region.

• Stakeholder Engagement: Strong interpersonal skills with a history of successfully engaging and influencing collaborators at all levels of the organization, from frontline staff to senior leadership.

Skills/Capabilities

• Growth Mindset

• Passion for data and a performance culture.

• Comfortable with leading change and adoption.

• Very strong analytical skills and applied statistics knowledge.

• Collaboration:  Demonstrated ability to foster and maintain strong working relationships and influence at all levels of the organisation. At ease working effectively with a diverse group of collaborators and business cultures.

• Excellent communication skills, both verbal and written combined with the ability to engage effectively at all levels in the organisation.

• Digital dexterity. Previous experience (and hunger to learn) on advanced planning tools, digital control towers, BI, etc.

• Critical Thinking and robust problem-solving ability.

• Stands for digitization and does not tolerate drift. 

• Robust business acumen. 

Desirable

• Experience in S&OP/ Demand Planning working in a multinational CPG / FMCG

Working with Us

Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
 

We offer a highly competitive rewards and compensation package including:

• Contemporary work life balance policies and wellbeing activities

• Contributary pension scheme

• Comprehensive health benefits

• Annual bonus

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.

We believe the most diverse and inclusive culture makes for a better business and a better world.

We know that for our business to thrive and for Diageo to realise its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base.

Around the world we have a number of inclusive Business and Employee Resource Groups known as BRGs and ERGs. These influential groups, made up of our people, represent various viewpoints, experiences and communities who generate thought-provoking work to enhance our business and workplace, creating a sense of belonging and opportunities for all. 

Join us, and you'll be part of an organisation that embraces diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of — and help build — an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, approaches and more. And you'll help us champion inclusion and diversity across our entire business: with our employees, our suppliers, across our brands, and within the communities in which we operate.

Feel inspired? Then this may be the opportunity for you!

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